Ricoh Pro C5300

[csliao]

Re: Ricoh Pro C5300

Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

Y、M、C、K，Develop unit Toner density ??
Transfor Blat V ?

[Babujoseph]

Re: Ricoh Pro C5300

Why drum and dev as you stated image on ITB is looking good

customer wants me to change the Drum and Developer a copy of the problem enclosed

[Babujoseph]

Re: Ricoh Pro C5300

He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?

Dear Sir

Please find enclosed a sample copy of the image.

Thank you

[CHEBLA]

Re: Ricoh Pro C5300

Remove the toners and shake them well or Change the 4 toners if possible , print at least 40pagesA3 , and perform " FORCED TONER SUPPLY ALL". U must see a difference.

[dalewb74]

Re: Ricoh Pro C5300

im just wondering how is it you are ricoh university trained to work on the PRO C5100 and yet don't know what to do on the PRO C5300? maybe it's time for a refresher on the ricoh university? just saying.....

[Babujoseph]

Re: Ricoh Pro C5300

Your boss is going to be pissed off that you replaced drums and devs at such a low volume. Does it do it on all papers? Look at transfer.

It does do it on all papers, i swapped the ITB from a working 5300 but no luck

[davel]

Re: Ricoh Pro C5300

Your boss is going to be pissed off that you replaced drums and devs at such a low volume. Does it do it on all papers? Look at transfer.

[Babujoseph]

Re: Ricoh Pro C5300

He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?

Dear sir.
Thank you for the detailed explanation. I am trained on Ricoh mp C8002 and pro C5100 by Ricoh University, No much exposure in servicing production printers I have a service manual, parts used are genuine and new from Ricoh. I will post the scanned copy of the printout tomorrow.

Thank you, sir

[slimslob]

Re: Ricoh Pro C5300

What do you mean by "Samples that is very very low volume" please explain in detail Thank you

He means that the meter readings you posted, if they are correct, are extremely low to be having quality problems. Can you post samples of the problem? That is can post a scan of a printout that shows the image problem.

Also are you trained on Ricoh Production Color. Are you using Genuine Ricoh toner or some aftermarket crap. Do you at least have a copy of the service manual?

[Babujoseph]

Re: Ricoh Pro C5300

More information needed have you samples that is very very low volume

Dear Mark
Can I call you in this #07377 767 727

Joe +1847 312 7750 USA

[Babujoseph]

Re: Ricoh Pro C5300

More information needed have you samples that is very very low volume

What do you mean by "Samples that is very very low volume" please explain in detail Thank you

[Babujoseph]

Re: Ricoh Pro C5300

Why drum and dev as you stated image on ITB is looking good

Yes it is good. I can go back and check again in detail and send me the list of items to check. The copier does the process control and there us no error in the SMC report.
Thank you

[tsbservice]

Re: Ricoh Pro C5300

Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

Why drum and dev as you stated image on ITB is looking good

[Babujoseph]

Re: Ricoh Pro C5300

More information needed have you samples that is very very low volume

What type of information you need??? Pls, send the details I will go back to the machine and find them.

[mga]

Re: Ricoh Pro C5300

Ricoh Pro C5300 very light copies all color, replaced drum and developer and looks like an image from ITB is not getting transferred the paper please advise me. Meter count 20k color 22k black.

More information needed have you samples that is very very low volume