Ricoh mpc/ imc versions - SP5804-092 Fuser motor test - why doesn't it RUN

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  • Jedi Ben
    Senior Engineer

    50+ Posts
    • Jul 2016
    • 77

    #1

    Ricoh mpc/ imc versions - SP5804-092 Fuser motor test - why doesn't it RUN

    hi all,

    worked on Ricohs now for 9 years. I was wondering why the fuser motor does not run in service mode SPs. ???
    Was wondering does something else have to be activated 1st?
    the exit motor test's work ok
    this is on the mpc and imc range

    thanks
    Ben
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1677

    #2
    be careful!...you must keep out half waste toner bottle first of test the fuser unit, so the heater does not activate, and the sleeve does not crumple
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

    Comment

    • Jedi Ben
      Senior Engineer

      50+ Posts
      • Jul 2016
      • 77

      #3
      Originally posted by luca72
      be careful!...you must keep out half waste toner bottle first of test the fuser unit, so the heater does not activate, and the sleeve does not crumple
      I cant see what pulling the waste toner bottle half out and running fuser motor test would achieve if i am honest lol

      Comment

      • luca72
        Field Supervisor

        1,000+ Posts
        • Oct 2017
        • 1677

        #4
        Originally posted by Jedi Ben

        I cant see what pulling the waste toner bottle half out and running fuser motor test would achieve if i am honest lol
        I wrote it above, the lamps are not driven with the waste bottle out of place, (its a safe system) the sleeve unit cannot support rotations without paper/free run.....did you see?...today you learned something new.
        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • Jedi Ben
          Senior Engineer

          50+ Posts
          • Jul 2016
          • 77

          #5
          Originally posted by luca72

          I wrote it above, the lamps are not driven with the waste bottle out of place, (its a safe system) the sleeve unit cannot support rotations without paper/free run.....did you see?...today you learned something new.
          firstly i apologise to you, i have now got the service manual. in the sp list of the service manual it NOTES: remove the waste toner bottle half out or remove a toner cartridge then run the SP5804-092. so you are right! but i have tried the waste bottle half out run the sp and nothing happens. i then put waste bottle back in, removed a toner cartridge run the sp, still nothing happens. it also states to turn off the copier while in sp mode and not to exit sp mode then power off as a procedure.

          im just wondering what i am doing wrong for the motor not to run?

          i have found in the service manual there is sp1153-001 names abnormal noise confirmation i can hear the fuser drive. but then got called out on a service call. so when i get back on the machine i want to run this abnormal noise sp again with the right door open and door sensors fouled, to see if i can actually see the fuser sleeve turning. which i will update you on!

          it will be very useful to isolate noises on call outs. yesterday i get a crumpling noise which i have ordred a new sleeve, if i manually rotate it with the fuser out i can see its caving in, in the middle

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1677

            #6
            Originally posted by Jedi Ben

            firstly i apologise to you, i have now got the service manual. in the sp list of the service manual it NOTES: remove the waste toner bottle half out or remove a toner cartridge then run the SP5804-092. so you are right! but i have tried the waste bottle half out run the sp and nothing happens. i then put waste bottle back in, removed a toner cartridge run the sp, still nothing happens. it also states to turn off the copier while in sp mode and not to exit sp mode then power off as a procedure.

            im just wondering what i am doing wrong for the motor not to run?

            i have found in the service manual there is sp1153-001 names abnormal noise confirmation i can hear the fuser drive. but then got called out on a service call. so when i get back on the machine i want to run this abnormal noise sp again with the right door open and door sensors fouled, to see if i can actually see the fuser sleeve turning. which i will update you on!

            it will be very useful to isolate noises on call outs. yesterday i get a crumpling noise which i have ordred a new sleeve, if i manually rotate it with the fuser out i can see its caving in, in the middle
            no, you misunderstood!...you don't have to empty the waste toner bottle, you just have to take it out, (or even the cartridge) so that the lamps don't light up, and the sleeve doesn't get ruined, anyway, I think having heard more or less all the noises of that machine, it could be
            the fuser to be redone, sleeve+pressure roller+white gear (x2), I know, it's a big expense, but that part isn't eternal.
            you can however check the useful life of the fuser unit by checking the "pm counter print out" in the sp screen
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • Jedi Ben
              Senior Engineer

              50+ Posts
              • Jul 2016
              • 77

              #7
              Originally posted by luca72

              no, you misunderstood!...you don't have to empty the waste toner bottle, you just have to take it out, (or even the cartridge) so that the lamps don't light up, and the sleeve doesn't get ruined, anyway, I think having heard more or less all the noises of that machine, it could be
              the fuser to be redone, sleeve+pressure roller+white gear (x2), I know, it's a big expense, but that part isn't eternal.
              you can however check the useful life of the fuser unit by checking the "pm counter print out" in the sp screen
              no, you have miss understood me. i haven't actually emptied the waste toner. just pulled it out half way. but the sp for the fuser motor once i done this nothing ran/turned. yes i have been back to the customer today and replaced the fuser sleeve. problem noise is fixed. just thought it would come in handy knowing how to run the fuser motor test

              thanks for the info. appreciate it.
              ben

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1677

                #8
                Originally posted by Jedi Ben

                no, you have miss understood me. i haven't actually emptied the waste toner. just pulled it out half way. but the sp for the fuser motor once i done this nothing ran/turned. yes i have been back to the customer today and replaced the fuser sleeve. problem noise is fixed. just thought it would come in handy knowing how to run the fuser motor test

                thanks for the info. appreciate it.
                ben
                I used sp rotation check 2 day ago for similar problem on 2003 and work It, i dont Remember if is 92, but the Fuser go in rotation,
                The sp Is near to exit paper rotation sp, if youcant find this, try to upgrade firmware, but i dont think you Need for this
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • Dark Helmet
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • May 2009
                  • 830

                  #9
                  I was never able to get a IM C3000 etc to turn the fuser motor on even after performing the steps with the waste toner out or the lower door open etc. Works fine on a MP C3004 but not a IM C3000

                  Also the IM C3000 fusers we had were shit. Tons of noise and failures on them. I think the belt was rubbing on the collar, grinding it down and creating dust under the sleeve creating a howling noise. Sounded like a mating call.
                  Evil will always triumph because good is dumb.

                  Comment

                  • Jedi Ben
                    Senior Engineer

                    50+ Posts
                    • Jul 2016
                    • 77

                    #10
                    Originally posted by Lawrence
                    I was never able to get a IM C3000 etc to turn the fuser motor on even after performing the steps with the waste toner out or the lower door open etc. Works fine on a MP C3004 but not a IM C3000

                    Also the IM C3000 fusers we had were shit. Tons of noise and failures on them. I think the belt was rubbing on the collar, grinding it down and creating dust under the sleeve creating a howling noise. Sounded like a mating call.
                    Hi Lawrence ,
                    so same for you with the im c3000 then. yes the stripper plate was clean none of the usual hard toner baked build up. but it was making a crumpling noise like squeezing a packet of crisps ? found that when i got the fuser out, released its pressure, turned the main gear the sleeve rotates, it was creasing and caving in the middle. but if you looked at it without rotating it looked fine.
                    so all sorted ?

                    Comment

                    • MIGUELMARCHENA
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Feb 2018
                      • 179

                      #11
                      Originally posted by luca72

                      I wrote it above, the lamps are not driven with the waste bottle out of place, (its a safe system) the sleeve unit cannot support rotations without paper/free run.....did you see?...today you learned something new.
                      x 2 thanks

                      Comment

                      • MIGUELMARCHENA
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Feb 2018
                        • 179

                        #12
                        x 2 thanks

                        Comment

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