Ricoh 6054 Printing question.

[svolte]

Re: Ricoh 6054 Printing question.

I haven't heard of this being an issue, but I have no one printing a 1500 page document either. My suggestion might only be a work around, but have the customer go into adobe reader and print the job in sections. Like pages 1-200, 201-400,...... How large is the document? Adobe reader is a crap program, maybe have customer try foxit or pdf xchange. We had a church a while back that was having issues printing a pdf of about 40 pages with a size of about 5MB. We opened the print queue and hit print, adobe reader blew that pdf into a 200MB document before printing it. Foxit didn't blow it up like that and printed normally.

[rthonpm]

Re: Ricoh 6054 Printing question.

If the file is on a network server, any difference if it's copied locally and printed?

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[slimslob]

Re: Ricoh 6054 Printing question.

Sounds to me like you have a customer that is looking for any excuse to get out of any contract that might be on the 6054. It could be that someone with a competitor is sleeping with someone at the customer.

[tonerhead]

Re: Ricoh 6054 Printing question.

Just had another thought, but I'm pulling at straws. It's been a while since I've used adobe, but there was a check box to print as image. I would try to toggle that and see if it makes a difference.

[tsbservice]

Re: Ricoh 6054 Printing question.

Just had another thought, but I'm pulling at straws. It's been a while since I've used adobe, but there was a check box to print as image. I would try to toggle that and see if it makes a difference.

Cheers on your new signature

[slimslob]

Re: Ricoh 6054 Printing question.

Just had another thought, but I'm pulling at straws. It's been a while since I've used adobe, but there was a check box to print as image. I would try to toggle that and see if it makes a difference.

One other thing that might help is to print from 'print preview.' This "flattens the page" and was a work around in the past for websites that cause SC899 errors.

[Blizzoo]

Re: Ricoh 6054 Printing question.

Perhaps there is a some kind of setting/quota in equitrac causing this or does the job is logged as a complete job in equitrac logs?

[fbkhan3]

Re: Ricoh 6054 Printing question.

Is there any log out time settings in Equitrac itself, same settings are available in SLNX with ''cancel the job'' on logout, i just had to un-check this box to get the results.

Regard's

Does anyone know how many print jobs can this device print out at single pdf print job?

I have client who trying to print up to 1490 prints on single print job (pdf).

It prints like half and times out, or sometimes it starts to print again.


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[tonerhead]

Re: Ricoh 6054 Printing question.

Cheers on your new signature

Thanks. I think it speaks the truth in the US.