[Error Code] Aficio MP C305 SF Error J017

[barbonneau]

Hello, I was wondering if someone can help me on fixing the error J017 for my Aficio MP C305 SF, its always jamming in the same place as you can see in the pic paper seams to always be crooked. I already changed the paper tray pickup roller, but it did not resolve the issue. I follow the instruction post by (ewizzy) to grease the vertical grooves for the Bypass lift plate same issue. Anyone have an idea on how to fix this?

[sandmanmac]

Re: Aficio MP C305 SF Error J017

It looks like there's probably an obstruction of some sort in the paper path - possibly even the friction pad? you made no mention of replacing that along with the feed roller, and it could be damaged/dislodged.
Maybe the vertical paper guide is broken/missing?

[Gift]

Re: Aficio MP C305 SF Error J017

Is it croocked because of pulling out the tray? After a jam it makes more sense to open the right door and take a look from that perspective.

Might be a dirty optical reflex sensor wich is located shortly after paper feed iirc.

Worst case: faulty clutches

[copier tech]

Re: Aficio MP C305 SF Error J017

Hello, I was wondering if someone can help me on fixing the error J017 for my Aficio MP C305 SF, its always jamming in the same place as you can see in the pic paper seams to always be crooked. I already changed the paper tray pickup roller, but it did not resolve the issue. I follow the instruction post by (ewizzy) to grease the vertical grooves for the Bypass lift plate same issue. Anyone have an idea on how to fix this?

Check the PTR roller, make sure the plastic sheet does not have a tear, this is a known issue.

Here's the bulletin.


MP C305 PTR JAM 017.pdf

[barbonneau]

Re: Aficio MP C305 SF Error J017

Thank you for your quick answer and recommendations,

@ sandmanmac Thank you for your recommendation I already order the friction pad.

@ Gift Good point on opening the right door, I did a cleanup with air and a brush we will see if it help.
@ copier tech The PTR Roller are flat shape and they look ok I have attached a pic but worst case scenario I will change the part.

Thank you!

[slimslob]

Re: Aficio MP C305 SF Error J017

You might have a paper tray that is not setting level to the feed roller shaft. There are small rollers on the bottom of the tray at the very back corners. If they are missing or the extensions they mount in are cracked the back of the tray can sag just enough that only the front of the feed tire is on the paper.

You could also be missing the rear compression spring from the registration roller.

[mga]

Re: Aficio MP C305 SF Error J017

Hello, I was wondering if someone can help me on fixing the error J017 for my Aficio MP C305 SF, its always jamming in the same place as you can see in the pic paper seams to always be crooked. I already changed the paper tray pickup roller, but it did not resolve the issue. I follow the instruction post by (ewizzy) to grease the vertical grooves for the Bypass lift plate same issue. Anyone have an idea on how to fix this?

Could be guide missing from inside machine or paper lift plate check rear of cassette. Or damage paper make sure paper is flat. Would be good to see picture of where inside side door

[Debs1964]

Re: Aficio MP C305 SF Error J017

Could be guide missing from inside machine or paper lift plate check rear of cassette. Or damage paper make sure paper is flat. Would be good to see picture of where inside side door

That's just triggered a memory for me, the swivel guide in the vertical transport can be out of position at one end, I've had it causing duplex jams, but, depending on the position it happens to be sitting in, it could be causing this. It's not immediately obvious when you look at it

[barbonneau]

Re: Aficio MP C305 SF Error J017

@ slimslobDebs1964 Can you point me to the right direction to check the swivel guide,
Thank you!
Capture 1.JPGCapture 2.JPG

[Debs1964]

Re: Aficio MP C305 SF Error J017

@ Debs1964 Can you point me to the right direction to check the swivel guide,
Thank you!

It's nearly 2 years since I was in the field, so my memory isn't great, but I think it's the 2 parts I've highlighted that are the guides. These should both swivel, there is a pivot point at each end, these can become dislodged so the guide is not in the right position and can block the paper path

swivel guides.jpg

[davidgonza1985]

[BROD101]

Re: Aficio MP C305 SF Error J017

The bottom plate on the paper cassette could be warped causing the paper to go crooked into the paper path, and on back of the paper cassette make sure the spring pressure mechanism can move up & down properly. There should also be an adjustment for the spring pressure because the spring holder has teeth that get out of position and may need to be replaced if its cracked causing not enough pressure between the bottom plate and the feed roller.

[davel]

Re: Aficio MP C305 SF Error J017

old thread, why come in now.