SMTP Authentication causes error

[jonmdci]

Re: SMTP Authentication causes error

Just wanted to say Thank you to everybody that replied and helped out with this issue. You guys are awesome.

[M94]

Re: SMTP Authentication causes error

Holy shit! That did it. Not like it was a complex password before (made it strictly for the scan to email setup. Will not be used for anything). I had tried setting up a different account for it as well. Never thought about it but both had ! in the password. I just changed the passwords and both accounts are now working. Apparently Ricoh does not like !. Thank you

Glad it helped man, I think mine was a _ on a Kyocera password but it just seems like some of these copiers have trouble with certain special characters for whatever reason. I've started to just try and use upper, lower, and numbers only.

[sandmanmac]

Re: SMTP Authentication causes error

Holy shit! That did it. Not like it was a complex password before (made it strictly for the scan to email setup. Will not be used for anything). I had tried setting up a different account for it as well. Never thought about it but both had ! in the password. I just changed the passwords and both accounts are now working. Apparently Ricoh does not like !. Thank you

While this is definitely interesting, and something to keep in mind for future, I can't help but point out that enabling 2FA, and creating an App P/W as I suggested days ago would have also resolved the issue (in a more secure way), had you tried it.
Just saying...

[slimslob]

Re: SMTP Authentication causes error

I try to avoid the use of punctuation characters. I have encountered sites that only allow @ # $ % ^ & *