we have a device that working with CERNER ( SP5300) . We swapped it out with a P800 and the jobs will not print out on tray 2. Both have the same amount of trays Bypass,
We don't want to mess with the Tray Parameters ( PS) or (PCL) because everything was working on the P800
This is the command they are using
change the form library in Device Viewer,
postscript tray selection command: <</MediaPosition 1 /TraySwitch false>> setpagedevice
My question is this correct Form Library to have it print out on Tray 2 . Apparently they said Tray 1 is really tray 2 for this model . This command is working fine on another P800 we are being told.
I have mirrored another P800 and made sure all the settings match . What I am being told happens is it blinks like it sees the job coming in but nothing prints.
What initially was happening was it would print out on tray 1 . I turned off autoswitch and now nothing . I turned off AutoSwitch trays due to it being off on the working P800
We don't want to mess with the Tray Parameters ( PS) or (PCL) because everything was working on the P800
This is the command they are using
change the form library in Device Viewer,
postscript tray selection command: <</MediaPosition 1 /TraySwitch false>> setpagedevice
My question is this correct Form Library to have it print out on Tray 2 . Apparently they said Tray 1 is really tray 2 for this model . This command is working fine on another P800 we are being told.
I have mirrored another P800 and made sure all the settings match . What I am being told happens is it blinks like it sees the job coming in but nothing prints.
What initially was happening was it would print out on tray 1 . I turned off autoswitch and now nothing . I turned off AutoSwitch trays due to it being off on the working P800
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