SC 670-02 Ricoh C4504

[Jinn]

Have you tried cleaning the toner contacts as I suggested ?

Thanks for sharing the tech bulletin. I have checked and cleaned the toner Chips. There were already clean and in the correct position. After restarting twice the error code is still same.

[Jinn]

Since all SC670 are engine startup errors, try powering up with the doors open. That should bypass engine startup and possibly allow you to get into service mode. You won't be able to print anything but might be able to export logging data to a n SD card with SP 5992-004.

By keeping the doors opened I managed to enter SP mode and I have exported the Logging data to USB. Now I have to share the file with you?

[slimslob]

By keeping the doors opened I managed to enter SP mode and I have exported the Logging data to USB. Now I have to share the file with you?

Just upload it to your next post so everyone can look it over.

The fact that it started with the doors open means that the controller board is most likely not the problem.

[Jinn]

Just upload it to your next post so everyone can look it over.

The fact that it started with the doors open means that the controller board is most likely not the problem.

I have attached the logging data. Please check.

Thanks

[copier tech]

I have attached the logging data. Please check.

Thanks

Start by updating the firmware. You are on 1.13 which is very old. The latest is 1.46.