Pink toner hue on all but black print

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  • WIZARDofJOZ
    Technician
    • Feb 2013
    • 28

    #1

    Pink toner hue on all but black print

    I have a Pro C5100s. All of the color sheets have a magenta toner on them. The black by itself does not.

    I will add pictures so you can see.
    is it is a Transfer belt issue or what?
    Attached Files
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36746

    #2
    It is a problem with either the Magenta PCDU or the HVPS for the Magenta charge roller. The magenta on the ends of the transfer roller is because the entire width of the magenta drum is getting toner applied to it.

    Comment

    • WIZARDofJOZ
      Technician
      • Feb 2013
      • 28

      #3
      I did put a new charge roller, Wax bar and blade. Vacuumed everything out really well. I am not sure why it would go from a slight hue to this much toner

      Comment

      • Ricoh-ono
        Technician

        250+ Posts
        • Feb 2008
        • 339

        #4
        Try replacing the magenta drum potential sensor.
        Do what you can, with what you have, where you are. ~Theodore Roosevelt

        Comment

        • WIZARDofJOZ
          Technician
          • Feb 2013
          • 28

          #5
          wouldn.t that throw a code....no code on machine

          Comment

          • TonerMunkeh
            Professional Moron

            2,500+ Posts
            • Apr 2008
            • 3869

            #6
            Not necessarily, I'd try a drum first.
            It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

            Hit it.

            Comment

            • Leoculus
              Technician

              50+ Posts
              • Jul 2024
              • 59

              #7
              Originally posted by Ricoh-ono
              Try replacing the magenta drum potential sensor.
              could try swapping the sensor for a different colour to see if the issue follows the sensor if you dont have one and want to confirm before ordering one

              Comment

              • WIZARDofJOZ
                Technician
                • Feb 2013
                • 28

                #8
                Replaced entire drum Unit (PCDU) After printing about 50 pages there micro tiny random dots of magenta over the whole the sheet. the sheet looks slightly tinted

                Could it be the Transfer Belt cleaning unit??

                Comment

                • JonManchester
                  Technician / Shop Manager

                  100+ Posts
                  • Aug 2013
                  • 103

                  #9
                  The cleaning unit wouldn't just have magenta allowed on pages, you would have multiple colors and issues. It could be the itb transfer roller for the magenta unit. It's definitely related to the magenta PCDU or itb transfer.
                  Live for something or die for nothing.

                  Comment

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