Ricoh Aficio Mp 2852SP Firmware Problem

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  • Tommaso Fontana
    Technician
    • Nov 2024
    • 12

    #1

    [Misc] Ricoh Aficio Mp 2852SP Firmware Problem

    Hello, I have a Ricoh Aficio MP 2852sp that I was updating with the Ricoh Firmware Update Tool, but it encountered an error. Now, when I turn the MP 2852sp off and on, it always displays a message saying it is waiting for firmware update data. Even if I restart the firmware tool, it still says, "Rescue State. Please contact service."
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36796

    #2
    I believe that the individual modules can be extracted from the file that RFUT downloads. You can them load them individually through WIM.

    Comment

    • Tommaso Fontana
      Technician
      • Nov 2024
      • 12

      #3
      I can no longer access the Mp 2852sp because it says "404 Not Found". How do I proceed?

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36796

        #4
        Check the network connection to the MP 2852. Loss of network connection just might be the reason RFUT failed.

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        • drbing
          Technician
          • Dec 2016
          • 42

          #5

          I think that you can only complete the upgrade if you have the firmware on a USB disk or card

          Comment

          • Tommaso Fontana
            Technician
            • Nov 2024
            • 12

            #6
            Originally posted by drbing
            I think that you can only complete the upgrade if you have the firmware on a USB disk or card
            I don't have firmware on disk or SD but I was doing updates from the Ricoh program. What can I do now? Suggestions? Thank you

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 36796

              #7
              Originally posted by drbing
              I think that you can only complete the upgrade if you have the firmware on a USB disk or card
              MP 2852 uses an SD card, not USB. SD card must be 2MB or smaller, and even some 2MB won't work. Minitool Partition Wizard can be used to create a small partition on a larger SD card.

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              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36796

                #8
                Originally posted by Tommaso Fontana

                I don't have firmware on disk or SD but I was doing updates from the Ricoh program. What can I do now? Suggestions? Thank you
                Contact copier tech at https://www.printerfirmware.co.uk/ or wait for him to reply to this thread.

                Comment

                • Tommaso Fontana
                  Technician
                  • Nov 2024
                  • 12

                  #9
                  Originally posted by slimslob
                  Check the network connection to the MP 2852. Loss of network connection just might be the reason RFUT failed.
                  Done but I can't access the Ricoh.

                  Comment

                  • Tommaso Fontana
                    Technician
                    • Nov 2024
                    • 12

                    #10
                    Originally posted by slimslob

                    Contact copier tech at https://www.printerfirmware.co.uk/ or wait for him to reply to this thread.
                    I see on the site.

                    Comment

                    • Tommaso Fontana
                      Technician
                      • Nov 2024
                      • 12

                      #11
                      I downloaded the firmware, created the rom data folder and inserted the files sent by printerfirmware, removed the network cable from the copier and turned it on but no update starts other than the one from the ethernet cable. I used a 4GB SD card formatted fat32. Where am I wrong?

                      Comment

                      • Tommaso Fontana
                        Technician
                        • Nov 2024
                        • 12

                        #12
                        Originally posted by drbing
                        I think that you can only complete the upgrade if you have the firmware on a USB disk or card
                        I downloaded the firmware, created the rom data folder and inserted the files sent by printerfirmware, removed the network cable from the copier and turned it on but no update starts other than the one from the ethernet cable. I used a 4GB SD card formatted fat32. Where am I wrong?

                        Comment

                        • drbing
                          Technician
                          • Dec 2016
                          • 42

                          #13
                          folow the instruction on video.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 36796

                            #14
                            Originally posted by Tommaso Fontana
                            I downloaded the firmware, created the rom data folder and inserted the files sent by printerfirmware, removed the network cable from the copier and turned it on but no update starts other than the one from the ethernet cable. I used a 4GB SD card formatted fat32. Where am I wrong?
                            There are a few possible reasons all having to do with the age of the 2853.=
                            1. 4GB might be too large
                            2. Microsoft's builtin format utility may not work correctly, OS on the 2853 is based on Unix
                            3. drbing's Youtube video is missing a step
                            As I mentioned previously, you may need a 2GB or smaller SD card and definitely not HC.

                            Ricoh used to recommend the Panasonic Memory Card Formatter and used to provide a link to download. https://www.sdcard.org/downloads/for...dows-download/

                            Under the romdata folder you need to create a folder named D122 and put the firmware in the D122 folder.

                            Comment

                            • Tommaso Fontana
                              Technician
                              • Nov 2024
                              • 12

                              #15
                              Originally posted by slimslob

                              There are a few possible reasons all having to do with the age of the 2853.=
                              1. 4GB might be too large
                              2. Microsoft's builtin format utility may not work correctly, OS on the 2853 is based on Unix
                              3. drbing's Youtube video is missing a step
                              As I mentioned previously, you may need a 2GB or smaller SD card and definitely not HC.

                              Ricoh used to recommend the Panasonic Memory Card Formatter and used to provide a link to download. https://www.sdcard.org/downloads/for...dows-download/

                              Under the romdata folder you need to create a folder named D122 and put the firmware in the D122 folder.
                              I did everything to the letter, now something has changed and I get "Download Error E44". Thank you
                              Attached Files

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