mpc3002 scan to folder - cable versus wifi

[Mark Bbb]

Hello!
With lan cable ok, with wifi not ok.
Netbios recognizes and find these packages and try to deliver them to the wright host (or firewall, that is not very clear to me); but host don't receive them...
Are the login's in the addressbook the same for cable - wifi?
Or is there another reason? All data goes via login in Microsoft and the private firewall.
Again, thank you for your help!!!

[luca72]

Re: mpc3002 scan to folder - cable versus wifi

Hello!
With lan cable ok, with wifi not ok.
Netbios recognizes and find these packages and try to deliver them to the wright host (or firewall, that is not very clear to me); but host don't receive them...
Are the login's in the addressbook the same for cable - wifi?
Or is there another reason? All data goes via login in Microsoft and the private firewall.
Again, thank you for your help!!!

ciao, what error smb do you find in wim, in the system registry?

[Gift]

Re: mpc3002 scan to folder - cable versus wifi

Hello!
With lan cable ok, with wifi not ok.
Netbios recognizes and find these packages and try to deliver them to the wright host (or firewall, that is not very clear to me); but host don't receive them...
Are the login's in the addressbook the same for cable - wifi?
Or is there another reason? All data goes via login in Microsoft and the private firewall.
Again, thank you for your help!!!

I have some trouble imagening the setup. Are we talking about the "original" Ricoh Wifi optio/some wifi adapter on the MFPs LAN port or is this realated to switching a computer/laptop from wired to wireless?

[Mark Bbb]

Re: mpc3002 scan to folder - cable versus wifi

I have some trouble imagening the setup. Are we talking about the "original" Ricoh Wifi optio/some wifi adapter on the MFPs LAN port or is this realated to switching a computer/laptop from wired to wireless?

Gift, the mpc3002 is connected with a cable to or the firewall or the router.
The it'ers here are not so open minded .

[Mark Bbb]

Re: mpc3002 scan to folder - cable versus wifi

ciao, what error smb do you find in wim, in the system registry?

Luca, i persume you mean with "the system registry" that log data for the it'er?

[rthonpm]

Re: mpc3002 scan to folder - cable versus wifi

If the computers are using Microsoft accounts for login, how are you trying to authenticate for scanning? SMB needs a local or domain account to authenticate against.

Firmware up to date to support SMB 2/3?

Workgroup or domain setup? Guessing the former unless it's an Azure AD setup.

All the firewall does is either allow traffic to specific ports through or stop it.

The only difference between wireless and Ethernet is just how the packets travel: beyond that there is no functional difference in how the data works.

Sent from my BlackBerry using Tapatalk

[Mark Bbb]

Re: mpc3002 scan to folder - cable versus wifi

[QUOTE=rthonpm;1922372]
If the computers are using Microsoft accounts for login, how are you trying to authenticate for scanning? SMB needs a local or domain account to authenticate against.
, thank you, sir

Firmware up to date to support SMB 2/3?
We have updated it with the firmware update tool from Ricoh, we presume that smb2 will be updated (?).

Workgroup or domain setup? Guessing the former unless it's an Azure AD setup.
That's exactly what is the case here.

All the firewall does is either allow traffic to specific ports through or stop it.
Thank you for the info!
The only difference between wireless and Ethernet is just how the packets travel: beyond that there is no functional difference in how the data works.
Thank you for this info!

[Mark Bbb]

Re: mpc3002 scan to folder - cable versus wifi

Workgroup or domain setup? Guessing the former unless it's an Azure AD setup.

Rhon, shortley the it'er will inform us how this network is setup.

[Gift]

Re: mpc3002 scan to folder - cable versus wifi

Gift, the mpc3002 is connected with a cable to or the firewall or the router.
The it'ers here are not so open minded .

Ah OK - as already suggested, is it possible to acces the WIM from Wlan computers? Next question: Is that Wlan network within the same IP adress range or is it possible you have to enter a gateway adress into the MFPs network config?

You might also consider de-activate the MS firewall for a testrun. Who knows how it's configured for the wireless network. Usually once a new and so far unknown connection is established there is some sort of "prompt" asking if this is a home/work/publik enviroment. A wrong decision might lead to issues for SMB sharing.

[Mark Bbb]

Re: mpc3002 scan to folder - cable versus wifi

Ah OK - as already suggested, is it possible to acces the WIM from Wlan computers? Next question: Is that Wlan network within the same IP adress range or is it possible you have to enter a gateway adress into the MFPs network config?
We have on the firewall a 10.10.0.x range and a 10.11.0.x range, 2 companies here are united (and seperated) at the same time

You might also consider de-activate the MS firewall for a testrun. Who knows how it's configured for the wireless network. Usually once a new and so far unknown connection is established there is some sort of "prompt" asking if this is a home/work/publik enviroment. A wrong decision might lead to issues for SMB sharing.

Thank you sir, we will check this out.

[Mark Bbb]

Re: mpc3002 scan to folder - cable versus wifi

Gift, as far as i have tested, even without a gateway IP it will send the packages succesfully on a wired network. DNS IP is needed.

[Gift]

Re: mpc3002 scan to folder - cable versus wifi

Gift, as far as i have tested, even without a gateway IP it will send the packages succesfully on a wired network. DNS IP is needed.

Yes but what about wireless? As I understand there is a scenario with both wireless / wired networked computers. If for some reason the admin decides not run this in the same network you might end up with these kind of problems.

Did you compare the IP config on both wired and wireless computers?

[Mark Bbb]

Re: mpc3002 scan to folder - cable versus wifi

Yes but what about wireless? As I understand there is a scenario with both wireless / wired networked computers. If for some reason the admin decides not run this in the same network you might end up with these kind of problems.

Did you compare the IP config on both wired and wireless computers?

Dear Gift, I don't know, it's a highly secured box, but the IT'er promised us he will give us more info monday. I'll keep you informed.

[guitar9199]

Re: mpc3002 scan to folder - cable versus wifi

Dear Gift, I don't know, it's a highly secured box, but the IT'er promised us he will give us more info monday. I'll keep you informed.

It's a long shot, but check the network TYPE on the wireless network. If it's set as a "Public" network, File and Printer Sharing are disabled by default. Set it to "Private", reboot and try again.

Also go into "Network and Sharing Center" and under Change Advanced Sharing Options, click on the "All Networks" arrow and make sure that public folder sharing isn't set to off. That one has snuck up on me a few times.

[slimslob]

Re: mpc3002 scan to folder - cable versus wifi

Had that problem one time when we moved into a new office. I had to set one secretary's computer on wireless because her office did not have a wired drop into it. She could print and access shred resources on other computers but could not scan to her computer and no one could access her shared folders. Names, passwords, shares and permissions had not changed. Turned out to be the USB WiFi device. Confirmed by trying it on my laptop, same result.