mpc3002 scan to folder - cable versus wifi

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  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3973

    #16
    Re: mpc3002 scan to folder - cable versus wifi

    Originally posted by Gift
    Yes but what about wireless? As I understand there is a scenario with both wireless / wired networked computers. If for some reason the admin decides not run this in the same network you might end up with these kind of problems.

    Did you compare the IP config on both wired and wireless computers?
    Yup....Just ran into this yesterday as a matter of fact.
    It's (sort of) a new customer, small office of 3 -4 people and the owner just asked me if I would setup a new laptop to the Ricoh machine for printing. I couldn't get it to work, and then when I did an Ip config I realized that the wireless network was coming directly from the ISP's router, and they had another router/ switch. etc, hard-wired that had different credentials. All other PC's devices have hard-wired connections.
    There's was not set that way for security as far as I know, and it sort of surprised the owner, but explained some issue he's been having.
    He's got a (proper) IT person coming in to sort it out, because that's not me

    Mark Bbb only refers to scanning being an issue which (I think) rules this issue out if printing is ok

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37047

      #17
      Re: mpc3002 scan to folder - cable versus wifi

      Originally posted by sandmanmac
      Yup....Just ran into this yesterday as a matter of fact.
      It's (sort of) a new customer, small office of 3 -4 people and the owner just asked me if I would setup a new laptop to the Ricoh machine for printing. I couldn't get it to work, and then when I did an Ip config I realized that the wireless network was coming directly from the ISP's router, and they had another router/ switch. etc, hard-wired that had different credentials. All other PC's devices have hard-wired connections.
      There's was not set that way for security as far as I know, and it sort of surprised the owner, but explained some issue he's been having.
      He's got a (proper) IT person coming in to sort it out, because that's not me
      I set a dentist office up that way once. Actually had 2 wireless networks, one on the ISP's cable modem and one on the router.That allowed patients and their families to use the ISP wireless while blocking them from the dental office network.

      Comment

      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2847

        #18
        Re: mpc3002 scan to folder - cable versus wifi

        I have a similar setup in my workshop for customer PC's or building out an environment to match a customer environment. It's easier than setting up a VLAN or doing a pile of switch configsand still gives me access out to the internet, but none to my AD network.

        Sent from my BlackBerry using Tapatalk

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        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2455

          #19
          Re: mpc3002 scan to folder - cable versus wifi

          Originally posted by sandmanmac
          Yup....Just ran into this yesterday as a matter of fact.
          It's (sort of) a new customer, small office of 3 -4 people and the owner just asked me if I would setup a new laptop to the Ricoh machine for printing. I couldn't get it to work, and then when I did an Ip config I realized that the wireless network was coming directly from the ISP's router, and they had another router/ switch. etc, hard-wired that had different credentials. All other PC's devices have hard-wired connections.
          There's was not set that way for security as far as I know, and it sort of surprised the owner, but explained some issue he's been having.
          He's got a (proper) IT person coming in to sort it out, because that's not me

          Mark Bbb only refers to scanning being an issue which (I think) rules this issue out if printing is ok
          Easiest solution is (usually) just to re-configure the new ISP routers IP fitting to the existing enviroment. Just take care that you also take a look at the DHCP config and (if you need DHCP) define an IP range that doesn't collide with the existing network config. That's the same I would recomment if a customer calls after he got a new provide/router - it's way less work to tell the new router that it should "act" like the old one instead of reconfiguring SMD adresses / IP ports etc....

          Mark Bbb only refers to scanning being an issue which (I think) rules this issue out if printing is ok
          Not necessarily - if the PC uses a proper gateway config it might be able to send data to the MFP across the networks but the MFP might not be able to access an SMB share if there's no proper gateway/dns config entered on the MFP.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37047

            #20
            Re: mpc3002 scan to folder - cable versus wifi

            Originally posted by Gift
            Easiest solution is (usually) just to re-configure the new ISP routers IP fitting to the existing enviroment. Just take care that you also take a look at the DHCP config and (if you need DHCP) define an IP range that doesn't collide with the existing network config. That's the same I would recomment if a customer calls after he got a new provide/router - it's way less work to tell the new router that it should "act" like the old one instead of reconfiguring SMD adresses / IP ports etc....
            The problem there is if they have all their computers on DHCP they may not appreciate having to reboot all their computers, AGAIN.

            If you get a customer who likes to change providers often with a different subnet causing you to have go out and reconfigure printing, what I used to do was set the MFP to DHCP and set the print port to use the printer host name instead of IP address.

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2455

              #21
              Re: mpc3002 scan to folder - cable versus wifi

              Originally posted by slimslob
              The problem there is if they have all their computers on DHCP they may not appreciate having to reboot all their computers, AGAIN.

              If you get a customer who likes to change providers often with a different subnet causing you to have go out and reconfigure printing, what I used to do was set the MFP to DHCP and set the print port to use the printer host name instead of IP address.
              Indeed, hostname is very suitable if you encouter a full DHCP enviroment.

              Comment

              • Mark Bbb
                Service Manager

                1,000+ Posts
                • Jun 2012
                • 1662

                #22
                Re: mpc3002 scan to folder - cable versus wifi

                Originally posted by sandmanmac
                Yup....Just ran into this yesterday as a matter of fact.
                It's (sort of) a new customer, small office of 3 -4 people and the owner just asked me if I would setup a new laptop to the Ricoh machine for printing. I couldn't get it to work, and then when I did an Ip config I realized that the wireless network was coming directly from the ISP's router, and they had another router/ switch. etc, hard-wired that had different credentials. All other PC's devices have hard-wired connections.
                There's was not set that way for security as far as I know, and it sort of surprised the owner, but explained some issue he's been having.
                He's got a (proper) IT person coming in to sort it out, because that's not me

                Mark Bbb only refers to scanning being an issue which (I think) rules this issue out if printing is ok
                Sandmanmac: printing is ok. For testing here at our office i erased the driver and tried scanning: no problem! Even without gateway scan is succesfully! But DNS is needed. As someone mentioned here before, the ip range of a wifi or cabled NW is different. In the router (or firewall) the connection between them must be made. That will be your issue, probably.

                Comment

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