RICOH MP 2501 Tray 2 disabled !

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  • Maged_elagamy
    Technician
    • Mar 2021
    • 42

    #1

    RICOH MP 2501 Tray 2 disabled !

    I got a copier 2501 with controller board malfunction
    I replaced the board from another 2001 machine
    Then I changed the serial number (novita)
    And everything went fine
    Knowing that the machine 2501 has two trays as standard but the other machine 2001 was only one tray
    The problem is the 2501 copier disabled and not showing the second tray at all
    Even though I cleared memory SP 5801
    IS THERE a WAY TO ENABLE THE SECOND TRAY ?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37052

    #2
    Merely changing the serial number does not make a P 2001 controller into a MP 2501 controller. All it does is resolve any serial number mismatch wish any other boards. The model is hard coded into one of the chips on the controller.

    Comment

    • Popolopo
      Trusted Tech

      100+ Posts
      • May 2023
      • 110

      #3
      Have you try to update the firmware?

      Comment

      • Maged_elagamy
        Technician
        • Mar 2021
        • 42

        #4
        Originally posted by slimslob
        Merely changing the serial number does not make a P 2001 controller into a MP 2501 controller. All it does is resolve any serial number mismatch wish any other boards. The model is hard coded into one of the chips on the controller.
        Well it worked
        But is this the cause of the problem ?

        Comment

        • Maged_elagamy
          Technician
          • Mar 2021
          • 42

          #5
          Originally posted by Popolopo
          Have you try to update the firmware?
          No not yet

          Comment

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