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  • chargeroller
    Technician
    • Oct 2024
    • 19

    #1

    im c530fb

    Has anyone had one of these throwing sc codes 121 or 101. The customer states they come to the copier and it says to press the reset. After that the copier comes ready. Printing out the service report it logs those two service codes sc 121 and 101 . The machine will work for several days with no issues. Then it pops up to reset again. They hit the rest and it works again. Anyone have this issue yet on this crappy copier.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37052

    #2
    SC 101 is an exposure lamp error or white reference read error.

    SC 121 is a scanner Home Postilion error.

    Both will occur on power up or coming out of power save.

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    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1711

      #3
      Originally posted by slimslob
      SC 101 is an exposure lamp error or white reference read error.

      SC 121 is a scanner Home Postilion error.

      Both will occur on power up or coming out of power save.
      we don't have any, never seen any, I saw some images on Google, and it looks like porcheria, try updating the firmware
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

      Comment

      • Codex
        Senior Tech

        500+ Posts
        • May 2008
        • 694

        #4
        Originally posted by chargeroller
        Has anyone had one of these throwing sc codes 121 or 101. The customer states they come to the copier and it says to press the reset. After that the copier comes ready. Printing out the service report it logs those two service codes sc 121 and 101 . The machine will work for several days with no issues. Then it pops up to reset again. They hit the rest and it works again. Anyone have this issue yet on this crappy copier.
        Hello

        Had this a few time on a MP 305 (sc 101), the customer copies heavy books with the machine (in a school), the scanner unit is only a mm from the exposure glass, if you press too much, it cant move properly.
        Memento Audere Semper

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