C6004

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  • Tonerkiller
    Senior Tech

    500+ Posts
    • Oct 2012
    • 663
    #1

    C6004

    I do not see where to the login button is. Is there a secrete to finding where to login to this machine.
    Tags: None
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35221
      #2
      Login to what? If User Authentication has not been enabled then there will not be a login needed for Copy, Fax and Scan.
        👍 3

        Comment

        • Tonerkiller
          Senior Tech

          500+ Posts
          • Oct 2012
          • 663
          #3
          Originally posted by slimslob
          Login to what? If User Authentication has not been enabled then there will not be a login needed for Copy, Fax and Scan.
          Login to wipe the harddrive, to send it back to the leasing company.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35221
              #4
              What screen on the SOP are you trying to use?

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7980
                  #5
                  Originally posted by Tonerkiller

                  Login to wipe the harddrive, to send it back to the leasing company.
                  Enter service mode then use SP5-832-001 (HDD Formatting (ALL) to format the HDD.

                  How to Access Service Mode Ricoh MPC6004, Print PM List, reset SC541 SC542 Fuser Error, Quality Test

                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                  ​

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 35221
                      #6
                      Originally posted by copier tech

                      Enter service mode then use SP5-832-001 (HDD Formatting (ALL) to format the HDD.

                      How to Access Service Mode Ricoh MPC6004, Print PM List, reset SC541 SC542 Fuser Error, Quality Test
                      All that does is rebuild the indices. It does not erase the files,.

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7980
                          #7
                          Originally posted by slimslob

                          All that does is rebuild the indices. It does not erase the files,.
                          It will wipe the HDD which is what the OP was asking.

                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk
                          ​

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2422
                              #8
                              You need to enable admin authentification first then you'll see a log in button in user tools in order to use all functions including a proper data wipe + HDD overwrite.
                                👍 2

                                Comment

                                • Tonerkiller
                                  Senior Tech

                                  500+ Posts
                                  • Oct 2012
                                  • 663
                                  #9
                                  Originally posted by Gift
                                  You need to enable admin authentification first then you'll see a log in button in user tools in order to use all functions including a proper data wipe + HDD overwrite.
                                  You are the BEST!!! That is the piece of the puzzle that i was missing.
                                  Thank you
                                    👍 2

                                    Comment

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