[Misc] Ricoh mpc 2011 slow printing

[gilbert]

Hi Techs
I have a Ricoh mpc 2011 which is taking long to
print when a print job is sent. I have other printer brands in
the same segment which are working fine.
Please assist me resolve this issue.
thank you.

[nokktekk]

Re: Ricoh mpc 2011 slow printing

Which printer driver are you using? Is it printing slowly from all applications?

[emiliorsg]

Re: Ricoh mpc 2011 slow printing

Download the driver from the ricoh support page and install it. it will surely be using the windows driver.
MP C2011SP Downloads | Ricoh Global

[8T2]

Re: Ricoh mpc 2011 slow printing

Is it printing via IP or WSD port?...if WSD switch to IP

Sent from my WAS-LX1 using Tapatalk

[gilbert]

Re: Ricoh mpc 2011 slow printing

Which printer driver are you using? Is it printing slowly from all applications?

PCL 6, yes all applications

[TonerMunkeh]

Re: Ricoh mpc 2011 slow printing

The lower speed 03's have always been catastrophically slow printing. Try switching Java off if it's not being used.

[Gift]

Re: Ricoh mpc 2011 slow printing

+1 for WSD or perhaps a crappy wlan connection in case there's a wireless network

[gilbert]

Re: Ricoh mpc 2011 slow printing

Is it printing via IP or WSD port?...if WSD switch to IP

Sent from my WAS-LX1 using Tapatalk

its via IP

[Gift]

Re: Ricoh mpc 2011 slow printing

its via IP

did you really check the port at the customers driver setting? If yes, try a quicky test with your laptop + direct lan connection to rule out the MFP or customer it.

[D_L_P]

Re: Ricoh mpc 2011 slow printing

Hi Techs
I have a Ricoh mpc 2011 which is taking long to
print when a print job is sent. I have other printer brands in
the same segment which are working fine.
Please assist me resolve this issue.
thank you.

Many times I would setup a workstation with a local printer instead of going through a print server share. The slow printing issues would be resolved. Flush the print queue at the server or use an KM undelete to remove the print driver and reinstall. Maybe try PCL5e?

It's rare but a HDD going bad can cause slow printing.

Also rare is a duplicate IP. Someone with a laptop or mobile device that isn't always on the network could have the same IP as the Ricoh.

[8T2]

Re: Ricoh mpc 2011 slow printing

its via IP

If WSD is not disabled on the device it automatically installs a new printer using the generic Ricoh Class driver which is notoriously slow and causes tons of headaches when user codes are implemented. But if it's slow via IP I'd first ping the device to check response times to determine if it's a network or not and take it from there

Sent from my WAS-LX1 using Tapatalk

[Mark Bbb]

Re: Ricoh mpc 2011 slow printing

Delete driver, put on dhcp for a new ip adress and install it all again.
Be sure you select the right driver for that pc's Windows platform.
Check the gateway ip.
Upgrade firmware.

[slimslob]

Re: Ricoh mpc 2011 slow printing

Do not let Windows automatically install the printer. After you click "Add Printer" a Window will open that says "Choose a device or printer to add" At the bottom of that window click "The printer that I want isn't listed" Select "Add a printer using IP address or host name" Follow the prompts.

[luca72]

Re: Ricoh mpc 2011 slow printing

Hi Techs
I have a Ricoh mpc 2011 which is taking long to
print when a print job is sent. I have other printer brands in
the same segment which are working fine.
Please assist me resolve this issue.
thank you.

it could be the dirty ip port, try to delete it, and recreate it, or change ip address, as you like...disable wsd in wim configuration, and install ricoh pcl6 driver on pc