hello everyone, after having tested RFUT on various machines in the laboratory, with encouraging results, today, he called one of our customers whose it service required an fw update, on our mpc3003 and 2003 by scanning to folder, then, since it is in center in Milan,it is never parking, I connected remotely, and I directly downloaded, and installed RFUT directly on the client's PC, well, I ran everything, on one machine and then on the other, everything went smoothly, however, I noticed which took too little time, about 30 seconds) then I got suspicious, and I opened WIM and compared the versions on the octopus site, and in fact, it hasn't updated anything! do you have any idea?
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"loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa) -
Re: Ricoh firmware update tools it's a lie!
hi Mark, this is the first, remotely, another I tried in person on an mpc2051, I could not see it on the net, but that is another story, maybe I was on another network segment, and I gave up, I wasn't there for that either, I did it as proof, here in the lab it worked"loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)Comment
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Re: Ricoh firmware update tools it's a lie!
I also like to use this tool (remotely), but i have never really checked afterwards if the upgrade was more recent or not.
In fact, sometimes i also think that this upgrade is not the latest and sometimes even deprecated than the previous!
I just trust Ricoh is doing their job.
Last edited by Mark Bbb; 11-12-2021, 12:47 PM.Comment
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Re: Ricoh firmware update tools it's a lie!
I don't think that the tool would ever roll back any F/W versions, but I can confirm that just yesterday I was called by a referral customer that had acquired an MP402 and needed it setup in his home office. I figured that it may need a F/W update and after attempting to setup scan to folder and failing, I went ahead and ran the tool from my own laptop, and as indicated by Luca, it finished quickly and stated "Latest".I also like to use this tool (remotely), but i have never really checked afterwards if the upgrade was more recent or not.
In fact, sometimes i also think that this upgrade is not the latest and sometimes even deprecated than the previous!
I just trust Ricoh is doing their job.
I then ran the update from service mode and found a newer package to download and install, so Yes, it seems that the Tool doesn't necessarily update to the very latest version.
ALSO, on a side note I am also frustrated by the fact that basically the day that a newer version of the tool is released, the previous version is no longer useable, as I just found out when I opened it up. The new version (1.3) was released on Nov. 10th and my version MUST be updated in order to use it.
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“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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"loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)Comment
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Re: Ricoh firmware update tools it's a lie!
In case you really need more instructions, I just checked. The download file is a self-extracting zip file. When you double click on the download file, it will create a sub folder and copy everything to that folder. Two of the file are readme text files, one in English and the other in Japanese. They are the closest to an operation manual that is available. Most techs and end users just follow the on screen prompts.Comment
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Re: Ricoh firmware update tools it's a lie!
UPDATE: yesterday I tried on an mpc2004, which rotate the originals, RFUT, it worked, it took about 30 minutes, I didn't solve the problem with the firmware, but by having the customer do a sp801 reset of the scanner by phone, anyway , it seems to work best on new, or updated machines"loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)Comment
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Re: Ricoh firmware update tools it's a lie!
I recently used RFUT on 4 MP 501's in shop, and it worked great. I compared the updates to the firmware history, and it did the job.NEVER ASSUME ANYTHINGComment
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