[Error Code] Mpc3003 sc681-11 and sc681-14

[kanagavel]

Hi sir, i have a problem in my customer place sc681-11 and sc681-14 in MPC3003. I change toner chip for all colours and I change toner cartridge for yellow already but still same problem coming. I don't know what to do now, if anyone knows how to solve this problem please help me on this. Thank you.

[sandmanmac]

Re: Mpc3003 sc681-11 and sc681-14

Changed the chips? Not a practice I subscribe to
I think you still probably have a bad 1 or 2.
See this thread:
C5503 SC 681 11-14

[kanagavel]

Re: Mpc3003 sc681-11 and sc681-14

Changed the chips? Not a practice I subscribe to
I think you still probably have a bad 1 or 2.
See this thread:
C5503 SC 681 11-14

Hi sir thank you for your response.
I all ready change 4 colour toner chip still same problem

[sandmanmac]

Re: Mpc3003 sc681-11 and sc681-14

Hi sir thank you for your response.
I all ready change 4 colour toner chip still same problem

I tried to explain above that we don't change toner "chips" in this part of the world, we change toner Cartridges.

My bet is that if you were to take those 4 cartridges and put them in another machine, you will have an SC681-xxx error too.
There is a problem with your aftermarket chips.

You can take my advice or leave it. That's all you will hear from me on this topic.

[kanagavel]

Re: Mpc3003 sc681-11 and sc681-14

I tried to explain above that we don't change toner "chips" in this part of the world, we change toner Cartridges.

My bet is that if you were to take those 4 cartridges and put them in another machine, you will have an SC681-xxx error too.
There is a problem with your aftermarket chips.

You can take my advice or leave it. That's all you will hear from me on this topic.

Ok sir thank you for your response

[mikadonovan]

Re: Mpc3003 sc681-11 and sc681-14

https://www.copytechnet.com/forums/ricoh-savin-gestetner-lanier/157922-sc681-post1812523.html?highlight=#post1812523

I tried this on a machine getting that code for all colors, and it worked well.

[luca72]

Re: Mpc3003 sc681-11 and sc681-14

https://www.copytechnet.com/forums/r...t=#post1812523



I tried this on a machine getting that code for all colors, and it worked well.

I had casually read a bulletin a few months ago, but I don't remember which model it was, maybe just metis (?) that there may also be the problem of the ITB group's hvt contacts, which can generate interference in RDIF communications

[kanagavel]

Re: Mpc3003 sc681-11 and sc681-14

https://www.copytechnet.com/forums/r...t=#post1812523

I tried this on a machine getting that code for all colors, and it worked well.

Thank you for your response sir, actually my problem is solved by once I change toner chip for all colours together. So if again this problem comes up on the same machine i will try your idea sir. Thank you.

[sandmanmac]

Re: Mpc3003 sc681-11 and sc681-14

Thank you for your response sir, actually my problem is solved by once I change toner chip for all colours together. So if again this problem comes up on the same machine i will try your idea sir. Thank you.

In your initial post you stated that you had already replaced all 4 chips , so apparently there WAS at least 1 defective chip as 'someone' suggested

[luca72]

Re: Mpc3003 sc681-11 and sc681-14

In your initial post you stated that you had already replaced all 4 chips , so apparently there WAS at least 1 defective chip as 'someone' suggested

but this is the funniest part! ... groped to hit the target as much as possible, with missing or even altered information ... I take it as "training", every day they pass me tickets, with described information, which then they are completely different ... LOL

[tsbservice]

Re: Mpc3003 sc681-11 and sc681-14

but this is the funniest part! ... groped to hit the target as much as possible, with missing or even altered information ... I take it as "training", every day they pass me tickets, with described information, which then they are completely different ... LOL

Indeed, never trust customers. Alas he claims he's a tech...which is even more disturbing!