Light Copies and prints on a AF3035

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  • TCA TECH
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2009
    • 104

    #1

    Light Copies and prints on a AF3035

    Hi all first post,

    I have searched through the forum and find some great ideas and work arounds so I thought maybe someone could help on this ongoing issue I have.

    Ricoh AF3035 with about 300K

    Just replaced;
    Dev and dev unit (replaced 3 devs and 2 units since new)
    Whole PCU (replaced about 6 times since new)
    Toner hopper assembly
    ID sensor
    Changed firmware

    Fully setup and stable for about 6 - 8weeks, customer changes toner and it just gets lighter, you go out and tone it up and then works fine. This has been a ongoing issue since new. Any idea's
    Copiers are only as good as there last service
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2847

    #2
    If you've put that many parts into the machine at 300,000 clicks (drum should have been done twice and developer once by that point) I would look at the wall voltage and also whether the customer is using the right toner. Just my initial thoughts...

    Comment

    • Ltd
      Technician

      50+ Posts
      • Feb 2009
      • 90

      #3
      Try this

      Originally posted by rthonpm
      If you've put that many parts into the machine at 300,000 clicks (drum should have been done twice and developer once by that point) I would look at the wall voltage and also whether the customer is using the right toner. Just my initial thoughts...
      Replace new LD unit, it might help.

      Comment

      • Cipher
        It's not easy being green

        1,000+ Posts
        • May 2006
        • 1309

        #4
        Often over looked are the cheap foam drum and dev seals.

        The toner coming out from the hopper can leak pretty badly at the drum seal if it's worn and the side is push inwards.
        I inspect and replace them at most PMs now and the machines as result are running much cleaner between PMs.
        • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

        Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3865

          #5
          I think that's more likely to be the mylars in the toner hopper.

          Cipher's bang on with what he says too, however I do find it odd that it's only doing it when the customer replaces the toner. Is it OEM? Is the customer doing a couple of open / close front door cycles to force the toner in?
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

          Comment

          • TCA TECH
            Trusted Tech

            Site Contributor
            100+ Posts
            • Mar 2009
            • 104

            #6
            Thanks for the response, the Idea that it all goes wrong after toner install really comes from the customer.

            Mylars are good as I did replace the toner holder assemble, seals are good as I replaced both the PCU and Dev unit.

            I have done a lot of reading on the forum and it seams that most have the same opinion about these machines as I do. But have definiately learned to look more closely to the polishing of Dev roller. Could this be the problem (polish the dev roller) Toner is genuine as not to keen on after market toner in dual component machines.

            Will read up on the LD unit as an option
            Copiers are only as good as there last service

            Comment

            • Guvnah
              Toner Monkey
              • Mar 2009
              • 19

              #7
              helps a bit, but doesn't fix

              I have found that the customers tend to wait until the machine stops functioning before they add toner. If you can get the customer to replace the toner AS SOON AS the machine starts asking for it, the dev doesn't crap out as badly or as quickly.

              Keep in mind, it WILL crap out earlier than it should, but it seems that if the machines are let to run until the mix is thin everything goes to hell.

              Comment

              • Noj7373
                Technician
                • Jan 2009
                • 20

                #8
                I've had a lot of the same experiences with this model. I've done all of the TB on this, Changed Bias, cleaned toner path, checked drum ground, Ect. I have one of the new Dev units that were released last week(B213-3011) on order, but wont be in until friday or monday. I installed three weeks ago the new dev unit for the MP4000 with the added 2 dev filters and coated mag roller. Checked on it this week and CQ is going light already. 70% of my units are the last generation 35/45 or the new 40/50 PPM, and I am getting very agrivated, because we use the BEI system and it is killing my only way of making real money. My worst machines I have convered to us the old toner and dev.

                Comment

                • Llama God
                  Service Manager

                  1,000+ Posts
                  • Mar 2009
                  • 1353

                  #9
                  I've had quite a few problems with the MP5000s crapping up the mag rollers and, thus far, the mod dev unit seems to have fixed the fault.

                  I'm an eternal optimist though...

                  Comment

                  • Frank12
                    Technician
                    • Nov 2008
                    • 77

                    #10
                    Originally posted by TCA TECH
                    Hi all first post,

                    I have searched through the forum and find some great ideas and work arounds so I thought maybe someone could help on this ongoing issue I have.

                    Ricoh AF3035 with about 300K

                    Just replaced;
                    Dev and dev unit (replaced 3 devs and 2 units since new)
                    Whole PCU (replaced about 6 times since new)
                    Toner hopper assembly
                    ID sensor
                    Changed firmware

                    Fully setup and stable for about 6 - 8weeks, customer changes toner and it just gets lighter, you go out and tone it up and then works fine. This has been a ongoing issue since new. Any idea's
                    take out the 2nd blade it will become fine

                    Comment

                    • paulg
                      Trusted Tech

                      250+ Posts
                      • Jun 2007
                      • 278

                      #11
                      Had one issue where the Toner bottle motor was on its way out so would turn but not always. Remeber a case of a 3035 having this problem and quite a few good techs go the machine up and running with forced toner, was working already by the time they got there or changing the toner hopper unit over. Even a dev change. The copier due to the light use it got went on with this problem for months.

                      Comment

                      • aabarnes1
                        Senior Tech
                        • Mar 2009
                        • 620

                        #12
                        I had an issue with a similar fault and the cause of that was the dev filter was missing therefore dev was spewing up onto the slit glass causing feint copies. I agree with what the lads have said to you about mylars and seals. make sure the mag roller is clean, should be silver in colour not grey or black, I use a green kitchen scourer with alcohol. There cetainly seem sto have been a lot of parts gone into this machine, has it had this problem before? It's not on and outside or damp environment is it?
                        Grant me the serenity to accept the things I cannot change.

                        Comment

                        • Llama God
                          Service Manager

                          1,000+ Posts
                          • Mar 2009
                          • 1353

                          #13
                          Originally posted by aabarnes1
                          I had an issue with a similar fault and the cause of that was the dev filter was missing therefore dev was spewing up onto the slit glass causing feint copies.
                          I had this problem too, after I sucked the dev filter into my vac and temporarily replaced it with some folded-up blue cloth. I say temporarily, what I mean is that I completely forgot about it until there was dev everywhere but, on the plus side, it wasn't me that went back!

                          What can I say, I'm a total cowboy, armed with electrical tape, superglue and a fistful of paperclips.

                          Comment

                          • TCA TECH
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Mar 2009
                            • 104

                            #14
                            Originally posted by Frank12
                            take out the 2nd blade it will become fine
                            Sorry but which blade, (in the drum unit ?)
                            Copiers are only as good as there last service

                            Comment

                            • Koosie
                              Trusted Tech

                              100+ Posts
                              • Nov 2008
                              • 121

                              #15
                              Originally posted by Llama God
                              I had this problem too, after I sucked the dev filter into my vac and temporarily replaced it with some folded-up blue cloth. I say temporarily, what I mean is that I completely forgot about it until there was dev everywhere but, on the plus side, it wasn't me that went back!

                              What can I say, I'm a total cowboy, armed with electrical tape, superglue and a fistful of paperclips.
                              I suck those up all the time! I use a white cloth and it seems to work fine. (difficult to tell since these machines will be black on the inside either way)

                              Comment

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