MP 301 ~ Video eye witness of Odd Noise w/ Jam Codes 020 & 060

[StephenB]

Clean the transfer roller bushings (usually a squeal) and make sure the roller and springs are properly positioned. Also the pick up and registration clutches can make noises and jams

[delosangeles]

You will most likely find evidence of wear on the main motor gear. You may also need to check the gear box the motor mounts on. If the gear that engages the main motor shows signs of wear you may have to replace the gear or possibly the entire box. Also check if the PCU drive gear is hard to turn. If so replace the PCU as it is what has destroyed the motor.

Good morning to all,

I writing to confirm that upon returning to our clients machine I replaced the Drum unit & can confirm the unusual noises have been resolved.

Should the noise return , I will delve into the main drive assembly.

Kind regards to everyone & a great week ahead.