Ricoh 9100 - problem with connection

[mar]

I have purchased a used Ricoh printer and am having trouble connecting to the server. After starting the printer, the message "Connection to the print server has been disconnected. Turn off the main power" pops up, error 694-01 pops up after a few minutes. Server and printer have the same subnet mask and default gateway, ip is different in last number.
Additionally, can I change the Prinect that is installed to Fiery? Does Ricoh require any configuration for Fiery?

[slimslob]

Re: Ricoh 9100 - problem with connection

Are you connecting the Fiery to the proper connector? It has to use the Giga bit port.

[anothertech]

Re: Ricoh 9100 - problem with connection

Check this pic. Connect the Fiery to the port labeled G

Pro C9100.pdf

[slimslob]

Re: Ricoh 9100 - problem with connection

Check this pic. Connect the Fiery to the port labeled G

[ATTACH]51243[/ATTACH]

The bracket in the picture over the port is to help prevent the cable from being pulled loose. Remove the bracket, connect the cable, reinstall the bracket.

[mar]

Re: Ricoh 9100 - problem with connection

Cable connection is ok.
After the purchase, Ricoh's connection to the server was there. However, there was no internet. I changed the IP in the settings of network adapters to one from the local network (192.168.1.1). Then the connection with Ricoh stopped. I tried to restore the previous IP but it doesn't work. Where can I change the IP and to what value? Server, Prinect maintenance center, Ricoh?
Let me remind you that I do not have Fiery, but Prinect and Heidelberg.

[bojans]

Re: Ricoh 9100 - problem with connection

Try to power on Prinect controller and wait until Windows appear, then power on Ricoh.

[mar]

Re: Ricoh 9100 - problem with connection

I have tried several times. I turned on the server, waited for it to load, and turned on Ricoh.
Anyone know what IP should I set?
After losing the connection, the option in the main menu on Ricoh with the network settings disappeared. Now to change the IP I have to go to System Settings. How can I restore this button in the menu?

[bojans]

Re: Ricoh 9100 - problem with connection

Are you a tech or end user?
I could send you some pictures help you understand how to connect.
Is Prinect with permanent license ?

[mar]

Re: Ricoh 9100 - problem with connection

End user. The website will only be able to come after the new year, and I would like to restore connectivity at least.
I would be very grateful.
Seems to see the permanent license.

[bojans]

Re: Ricoh 9100 - problem with connection

Did you connect crossover cable between DFE and Ricoh, Prinect right ethernet slot and ricoh right ethernet slot?

[mar]

Re: Ricoh 9100 - problem with connection

Yes

[bojans]

Re: Ricoh 9100 - problem with connection

Seems that you will have to resolve problem with that SC 694 first.

Dont be eager to start machine without tech, especially when it has Prinect DFE. I had many problems with Prinect because i was unexperienced with first units.

There are too many things could go wrong and then you will have to call Heidelberg and its costly.

[slimslob]

Re: Ricoh 9100 - problem with connection

Have you tried contacting Heidelberg directly? You may have to create a new account with them before they will provide support. Heidelberg Polska Sp. z o.o. - Twoj partner w poligrafii | Heidelberg Polska Sp. z o.o.