Ricoh sp 3500 sf problem

[pinkyman]

hello everybody ...
i've ricoh sp 3500 sf machine .. when it power on it gives the word " Initializing " and the screen flicking on this word and didn't boot up ... just flicking on initializing word

[luca72]

hello everybody ...
i've ricoh sp 3500 sf machine .. when it power on it gives the word " Initializing " and the screen flicking on this word and didn't boot up ... just flicking on initializing word

try to power on with front cover open to see if change something

[pinkyman]

try to power on with front cover open to see if change something

i did it and nothing new .. i try to update firmware but i can't ... it just power on and screen flicking on initializing word only

[slimslob]

See if you can get into WIM and check if a Service Code or any other error is displayed.

[pinkyman]

See if you can get into WIM and check if a Service Code or any other error is displayed.

how could i do it ???

[slimslob]

how could i do it ???

If you don't know how to get into WIM then you should not be working on a Ricoh.

[pinkyman]

If you don't know how to get into WIM then you should not be working on a Ricoh.

You didn't understand me.. The machine doesn't respond to anything..

[Ricoh-ono]

The problem is with the controller. Order the controller board.