Consistant Paper Jam - Error code J072

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  • codyp8103
    Junior Member
    • Feb 2025
    • 5

    #1

    Consistant Paper Jam - Error code J072

    Hey all,
    I keep getting this jam code J072 and the service manual says it is a "PTB Paper Sensor: Lag Jam" which means the paper has failed to leave the location of the references sensor within the prescribed time due to a jam downstream of the referenced sensor. Can anyone give me direction on what could be causing this? Thanks! Ricoh pro c5110s
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36796

    #2
    Paper dust/lint build up on the black reference prevents the sensor from clearly detecting the trail edge.

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    • anothertech
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2007
      • 1756

      #3
      Goose guide says "Clean reflective patch located on the bottom of the ITB cleaning unit"

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