MP C305 Light Copies

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  • Macgyver
    Technician
    • May 2021
    • 10

    MP C305 Light Copies

    I have a MP C305 that is producing light copies, when running a test page the issue shows up in all 4 colors and they appear to be blotchy as well. This issue is common to all 4 drums so it has to be something involving the ITB or transfer roller, I have replaced both. Perhaps a voltage issue? Thanks!
  • slimslob
    Retired
    Site Contributor
    25,000+ Posts
    • May 2013
    • 34778

    #2
    Re: MP C305 Light Copies

    Can you scan us a sample? Preferably Printer SP 1103-002 Color pattern Test Page.

    Comment

    • tonerhead
      Senior Tech
      500+ Posts
      • Sep 2009
      • 579

      #3
      Re: MP C305 Light Copies

      Hate to say this, however this is a common issue with this model. Don't know why the black drum is rated 64k and the colors at 24k but they barely make that. I have tried forced toner and gamma adjustments, not much better. It could be dusty laser glasses, however good luck cleaning those out. There was lots of toner hopper updates etc. I can about guarantee you that 4 new drums will make it look nice again for a bit. These machines were very expensive to maintain and we would not resell when they came back.
      I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


      Especially when it comes to sex

      Comment

      • Gift
        Service Manager
        1,000+ Posts
        • Mar 2011
        • 2382

        #4
        Re: MP C305 Light Copies

        Perhaps the PCUs are just a little old - you can try to run multiple "force toner" runs and check the quality in-between. If you can get the level up to a satisfying level you must re-initialize the dev. Don't expext this to be a permanent solution^^

        Comment

        • Macgyver
          Technician
          • May 2021
          • 10

          #5
          Re: MP C305 Light Copies

          Drums are fairly new, should not be an issue, and all four are doing the same thing. With that in mind, the issue has to be somewhere in the transfer area, transfer roller is new, firmware is up to date. One thing I should add, when doing a color calibration it several attempts to get it to work.

          Comment

          • Macgyver
            Technician
            • May 2021
            • 10

            #6
            Re: MP C305 Light Copies

            Here is a scan of what I'm getting.
            Attached Files

            Comment

            • Gift
              Service Manager
              1,000+ Posts
              • Mar 2011
              • 2382

              #7
              Re: MP C305 Light Copies

              Originally posted by Macgyver
              Drums are fairly new, should not be an issue, and all four are doing the same thing. With that in mind, the issue has to be somewhere in the transfer area, transfer roller is new, firmware is up to date. One thing I should add, when doing a color calibration it several attempts to get it to work.
              Guess you cleaned the MUSIC/ID sensors?

              Otherwise you can interrupt a printjon and check the toner density on drums/transfer belt. For me it's not that unusual to see that these machines can't keep it's density over all colours, especially in low volume enviroments, same goes for the cheap A3 models (e.g. MPC2003).

              Comment

              • Macgyver
                Technician
                • May 2021
                • 10

                #8
                Re: MP C305 Light Copies

                Yes cleaned the ITB density sensors.

                Comment

                • Macgyver
                  Technician
                  • May 2021
                  • 10

                  #9
                  Re: MP C305 Light Copies

                  I talked with Ricoh Tech Support and they are saying replace the drum power supply and if that does not do it replace the ITB power supply, I don't think so, how often do these power supplies go bad.

                  Comment

                  • Gift
                    Service Manager
                    1,000+ Posts
                    • Mar 2011
                    • 2382

                    #10
                    Re: MP C305 Light Copies

                    Originally posted by Macgyver
                    I talked with Ricoh Tech Support and they are saying replace the drum power supply and if that does not do it replace the ITB power supply, I don't think so, how often do these power supplies go bad.
                    LOL WTF is a drum power supply? I know the HV board and never had any probs with that so far so I'd say this was a bullshit answere. Trust me, run force toner suppy for all colors a couple of times again and check the result and check the converage of a full bleed pattern on the drum surface after interrupting the print.

                    Comment

                    • slimslob
                      Retired
                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 34778

                      #11
                      Re: MP C305 Light Copies

                      Originally posted by Macgyver
                      Here is a scan of what I'm getting.
                      Looks under toned, possibly crap paper and crap after market supplies.

                      Comment

                      • slimslob
                        Retired
                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 34778

                        #12
                        Re: MP C305 Light Copies

                        Originally posted by Gift
                        LOL WTF is a drum power supply? I know the HV board and never had any probs with that so far so I'd say this was a bullshit answere. Trust me, run force toner suppy for all colors a couple of times again and check the result and check the converage of a full bleed pattern on the drum surface after interrupting the print.
                        I have had them fail. When they do you get the opposite of light copies. You get full page coverage.

                        Comment

                        • Macgyver
                          Technician
                          • May 2021
                          • 10

                          #13
                          Re: MP C305 Light Copies

                          Couldn't agree more, got it working ran a forced toner supply then initialized the toner dens sensors.

                          Comment

                          • slimslob
                            Retired
                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 34778

                            #14
                            Re: MP C305 Light Copies

                            Originally posted by Macgyver
                            Yes cleaned the ITB density sensors.
                            What did you use to clean with?

                            Comment

                            • Maged_elagamy
                              Technician
                              • Mar 2021
                              • 34

                              #15
                              Re: MP C305 Light Copies

                              Did you perform Forced toner supply as advised ?
                              if you did so and still same problem
                              try to put some toner manually in any development unit and print a test page
                              if it get any better then i had a bad news for u

                              Comment

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