FAINT TEST COLOR PATTERN ON RICOH mpc3004

[Pixtech Frameworks]

Greetings to you all, i was called by a customer that his mpc3004 has the moistured and almost faded color pattern. So far, I've changed ITB and ITB Transfer Roller yet no solution. Attached is the sample.

[davel]

Why post it twice?
What are the PM counters for the PCDU’s? Much more information needed, have you changed the paper?

[Pixtech Frameworks]

PCDU have all been changed, still no luck. Concerning posting twice it was due to service provider mishaps.

[copier tech]

Greetings to you all, i was called by a customer that his mpc3004 has the moistured and almost faded color pattern. So far, I've changed ITB and ITB Transfer Roller yet no solution. Attached is the sample.

What condition is the paper ? damp humid environment will cause faint prints.

Run a duplex copy or print & see if the 2nd side the quality has improved.

[davel]

PCDU have all been changed, still no luck. Concerning posting twice it was due to service provider mishaps.

Were the PCDU’s genuine new or just from some other machine? Again, new paper.

[MIGUELMARCHENA]

That leaf looks wet

[Lions86]

From the sample print, it is understood that;

The paper is damp
The laser protective glass is dirty
There is sedimented toner or other foreign substances in the developer unit
Also, check if the right side cover is closed properly. Check the position of the transfer roller unit.

[Pixtech Frameworks]

From the sample print, it is understood that;

The paper is damp
The laser protective glass is dirty
There is sedimented toner or other foreign substances in the developer unit
Also, check if the right side cover is closed properly. Check the position of the transfer roller unit.

I will do the above mentioned when I get to the customer machines. Thanks

[Pixtech Frameworks]

Were the PCDU’s genuine new or just from some other machine? Again, new paper.

They're all genuine ricoh pcdu