Dear Sir,
yesterday we moved a MP C2003 Machine to another customers office about 10 miles from the previous location. yes, the machine was moved upright, no worries^^
after setup on new site, black color is not printing well, when performing Color Calibration the printout has problem on black and can not be scanned.
machine is unable to scan the printout: "place test sample correctly on template glass". after that the machine states: "scanning failed, repeat automatic color calibration."
please see attached pdf for reverence. i do not have a clue where to start as i am not an printer technican per se...slowly getting there but could be years tbh
photo_2022-02-08_10-05-55.jpgricoh.jpgphoto_2022-02-08_10-05-51.jpg
mp c 2003.pdf
yesterday we moved a MP C2003 Machine to another customers office about 10 miles from the previous location. yes, the machine was moved upright, no worries^^
after setup on new site, black color is not printing well, when performing Color Calibration the printout has problem on black and can not be scanned.
machine is unable to scan the printout: "place test sample correctly on template glass". after that the machine states: "scanning failed, repeat automatic color calibration."
please see attached pdf for reverence. i do not have a clue where to start as i am not an printer technican per se...slowly getting there but could be years tbh

photo_2022-02-08_10-05-55.jpgricoh.jpgphoto_2022-02-08_10-05-51.jpg
mp c 2003.pdf
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