Hello colleagues, I have a PRO1357EX with the SC672 fault. it came out suddenly and I can not solve it, as the manual is very terse. does it sound to any of you the possible cause? Thanks!
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Field technician since 1994
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Re: SC672
From Goose's Guide
Controller startup error - reseat memory dimms or replace Controller startup error - disconnect HDD's.. Controller startup error - Controller defective Controller startup error - Op panel harness or connections defective Controller startup error - Check CN31 on controller with BICU. Controller startup error - Reseat connections on IOB. Controller startup error - update system fw to 2.09 or higher -
Re: SC672
Probably needs new controller board.Comment
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Re: SC672
Agree with Davel, that it could very well be the controller board, but PLEASE search the site -there are DOZENS of threads relating to SC672 on all different models. It's one of the most frustrating and wide ranging errors there is.
Start with some of the solutions Slim has provided and go from thereComment
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Re: SC672
I had it with a 1357 many years ago. I actually had to use Tera Term to pull function data directly from the controller and submit it through the West Coast Regional rep to the product engineers for help. I can't remember exactly what it was but it turned out to be something that was intermittently not energizing properly.
I have learned that any component, like a motor or solenoid, that pulls too much current when energizing can cause error codes totally not associated with the device itself. Things like a shorted toner dispensing motor causing stacking errors in the main stapler. Found that when I noticed that the test checker flags I was running while watching the stapler were starting to fade. Disconnected the motor and the problem finisher problem went away.Comment
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Re: SC672
Share your Godly board repairing knowledge with us...It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.
Hit it.Comment
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