MP 6055 Advice

[rthonpm]

I'm taking over a customer with several of these boxes. I haven't had the chance to see the machines in person, but from the site survey they provided, there hasn't been a major issue for some time. I'll be onsite this upcoming week, but want to ping the community for any hints beforehand.

Since I haven't had any of them before, anything to look out for? Any field mods to make them run better? How reliable are they? Same way into SP mode as the 53 and 54 series?

I've got the current firmware, bulletins, and manuals.



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[TonerMunkeh]

Re: MP 6055 Advice

They are pretty much exactly the same apart from the fusing sleeve. Fit the printer PCU though, it's cheaper.

[rthonpm]

Re: MP 6055 Advice

Well, my first impression has been we're walking into a disaster. After looking at the rest of the environment, I take a look at the 6055 in the main building and it's boot looping. It gets to the Please Wait screen sits there for a few minutes then looks to start loading the menus and then starts booting again. Never throws a visible SC and the motors and drums only start when first powering on and then everything goes quiet.

I tried pulling the drive, bridge unit and finisher, fax, and powering up the machine: no change at all. I haven't tried pulling the fuser or any internal components. I had to work around the painters and other people refurbing the office so I wasn't able to completely try re-seating all of the connections on the boards. Anything else to look for before giving Hytec a shout and going down the board replacement route?

[luca72]

Re: MP 6055 Advice

Well, my first impression has been we're walking into a disaster. After looking at the rest of the environment, I take a look at the 6055 in the main building and it's boot looping. It gets to the Please Wait screen sits there for a few minutes then looks to start loading the menus and then starts booting again. Never throws a visible SC and the motors and drums only start when first powering on and then everything goes quiet.

I tried pulling the drive, bridge unit and finisher, fax, and powering up the machine: no change at all. I haven't tried pulling the fuser or any internal components. I had to work around the painters and other people refurbing the office so I wasn't able to completely try re-seating all of the connections on the boards. Anything else to look for before giving Hytec a shout and going down the board replacement route?

it could have been moved by the workers, disconnecting the plug, or even some work was done that implied the absence, and the return of the power, repeated times, and maybe the machine was on, you can try with an SD with only firmware "system copy " in "romdata" folder, when the blue screen that says please wait appears, press" reset "1 - 4- 3 - C (x3 times) and keep press" C "the last time .... if you're lucky, are you doing this?
p.s. it should be the right sequence, I haven't done it for a while, but maybe there is someone who remembers me better, the sequence....after or first, try to format hdd, on other device, and then re put on 6055

[Julio119]

Re: MP 6055 Advice

These Machines are pretty Solid, disconnect the HDD and reboot it, if it comes into ready mode, you have a bad drive, just replace it.

[TonerMunkeh]

Re: MP 6055 Advice

Well, my first impression has been we're walking into a disaster. After looking at the rest of the environment, I take a look at the 6055 in the main building and it's boot looping. It gets to the Please Wait screen sits there for a few minutes then looks to start loading the menus and then starts booting again. Never throws a visible SC and the motors and drums only start when first powering on and then everything goes quiet.

I tried pulling the drive, bridge unit and finisher, fax, and powering up the machine: no change at all. I haven't tried pulling the fuser or any internal components. I had to work around the painters and other people refurbing the office so I wasn't able to completely try re-seating all of the connections on the boards. Anything else to look for before giving Hytec a shout and going down the board replacement route?

That sounds Android board-y to me. If you get a chance flatten it, update the Cheetah firmware and reload the apps, see what happens.

[rthonpm]

Re: MP 6055 Advice

These Machines are pretty Solid, disconnect the HDD and reboot it, if it comes into ready mode, you have a bad drive, just replace it.

Removed all of the accessories, including the drive when testing.

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[rthonpm]

Re: MP 6055 Advice

it should be the right sequence, I haven't done it for a while, but maybe there is someone who remembers me better, the sequence

This is a full touch display: it doesn't have the keypad to the right of the op panel. In looking today, my copy of the firmware was fairly old. Going to pull the latest and try when I'm back there for some PC issues in a few days.

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[luca72]

Re: MP 6055 Advice

This is a full touch display: it doesn't have the keypad to the right of the op panel. In looking today, my copy of the firmware was fairly old. Going to pull the latest and try when I'm back there for some PC issues in a few days.

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yes, I got it, you have to press and hold "check status" and something else, to make the keyboard come out, not Is a solit procedure "check status & Key 3 behind the laterale cover that we all know now I'm at home, tomorrow morning in the lab I check if I wrote it somewhere, he made me do it the ricoh on the phone ... for the system copy, it does nothing if it is old, it just has to overwrite the corrupted version.

[slimslob]

Re: MP 6055 Advice

Well, my first impression has been we're walking into a disaster. After looking at the rest of the environment, I take a look at the 6055 in the main building and it's boot looping. It gets to the Please Wait screen sits there for a few minutes then looks to start loading the menus and then starts booting again. Never throws a visible SC and the motors and drums only start when first powering on and then everything goes quiet.

I tried pulling the drive, bridge unit and finisher, fax, and powering up the machine: no change at all. I haven't tried pulling the fuser or any internal components. I had to work around the painters and other people refurbing the office so I wasn't able to completely try re-seating all of the connections on the boards. Anything else to look for before giving Hytec a shout and going down the board replacement route?

One thing I have encountered in the past is a short in a motor causing in to loop when engine startup tries to start that motor. Try powering on with the front door open. This will prevent engine start from turning on any motors.

[luca72]

Re: MP 6055 Advice

Well, my first impression has been we're walking into a disaster. After looking at the rest of the environment, I take a look at the 6055 in the main building and it's boot looping. It gets to the Please Wait screen sits there for a few minutes then looks to start loading the menus and then starts booting again. Never throws a visible SC and the motors and drums only start when first powering on and then everything goes quiet.

I tried pulling the drive, bridge unit and finisher, fax, and powering up the machine: no change at all. I haven't tried pulling the fuser or any internal components. I had to work around the painters and other people refurbing the office so I wasn't able to completely try re-seating all of the connections on the boards. Anything else to look for before giving Hytec a shout and going down the board replacement route?

I checked, but I didn't remember well, try this, access the recovery mode of the android panel to see if you can skip the continuous reboot, and to update the panel from there, at least you understand if it is the panel, or something else.
load in the main root the zip file of the panel, and insert it in the slot on the left of the display, turn on the machine by holding EX1 and EX3, and release them as soon as the blue screen appears, then press EX1 and EX2, if the machine does not restart, select from the menu that will appear "apply update from sd card" and so on

[Brianneoe]

Re: MP 6055 Advice

I had this problem a while back..Unplug the machine and discharge it by pressing the power switch. If the OPE is set for Quick recovery mode (default) it will bypass the Quick mode and allow you to access the Android screen using the "Normal" boot-up mode. Follow Luca's instructions on how to get to the Android menu.

The last and only time I had this I did a full clear on the Android panel. Make sure you have the latest version D2411425X and also the latest APP download.

After you wipe the Android OS you then will install the new one. Keep in mind that you will need to un-plug and discharge the machine so it will boot up into the Normal mode. Follow the instructions on the Android read me file to "apply update from SD card"

After you update the Android panel you will need to reinstall the Apps. From there you will need to reconfigure the panel settings back to where the customer had it. There will be a lot of trial and error, turning on and off so forth and so forth but you will be able to get it going.

Ricoh's new "Terms of Use" as of 7-7-21 precludes me from providing any additional information on this problem.

Good luck

[luca72]

Re: MP 6055 Advice

I had this problem a while back..Unplug the machine and discharge it by pressing the power switch. If the OPE is set for Quick recovery mode (default) it will bypass the Quick mode and allow you to access the Android screen using the "Normal" boot-up mode. Follow Luca's instructions on how to get to the Android menu.

The last and only time I had this I did a full clear on the Android panel. Make sure you have the latest version D2411425X and also the latest APP download.

After you wipe the Android OS you then will install the new one. Keep in mind that you will need to un-plug and discharge the machine so it will boot up into the Normal mode. Follow the instructions on the Android read me file to "apply update from SD card"

After you update the Android panel you will need to reinstall the Apps. From there you will need to reconfigure the panel settings back to where the customer had it. There will be a lot of trial and error, turning on and off so forth and so forth but you will be able to get it going.

Ricoh's new "Terms of Use" as of 7-7-21 precludes me from providing any additional information on this problem.

Good luck

true! i forget to specifify that indispensable the "normal start" option set up of the SOP, to enter in recovery mode

[rthonpm]

Re: MP 6055 Advice

Long time since I've updated this. The machine is T&M so there had to be a few more approvals to look at it again.

Doing a slightly deeper dive:

Powering the machine up with the front and side panels open do nothing: display comes to Please Wait... and then reboots.

Removing fuser: no difference.

POST LED's on the controller all appear normal from the manuals's SC 672 troubleshooting section.

Unplugging the op panel USB from the IPU allows the motors to engage but of course no way to interact with the machine.

I'm leaning towards it being something with the op panel software so I'm going to try reloading through the recovery method.

Any tricks or tips to share?

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[jermyth]

Re: MP 6055 Advice

If the OP panel software update does not help, try the OP panel cable. Not too expensive and not too hard to replace.
Good luck.