Lines on MP 501

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #1

    Lines on MP 501

    Hey All. Hope everyone is well. I have a bunch of MP 501's that are getting horizontal lines on solid areas. It kinda looks like a charge roller issue, but alas it is not. PCU, charge roller have been replaced, and the issue remains. Am I looking at a dev unit issue? I am not very familiar with this model. Thanks, Mika
    Attached Files
    NEVER ASSUME ANYTHING
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1677

    #2
    Re: Lines on MP 501

    Originally posted by mikadonovan
    Hey All. Hope everyone is well. I have a bunch of MP 501's that are getting horizontal lines on solid areas. It kinda looks like a charge roller issue, but alas it is not. PCU, charge roller have been replaced, and the issue remains. Am I looking at a dev unit issue? I am not very familiar with this model. Thanks, Mika

    hi Mika, the white lines you mean, are the big, clear ones? or the small ones that can be glimpsed in the black?
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

    Comment

    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2931

      #3
      Re: Lines on MP 501

      This might be a better pic (jpg). Image is an 11% black, so it should be solid light gray. They are white lines about 5 mils apart across the entire image. This image prints ok to other machines.
      Attached Files
      NEVER ASSUME ANYTHING

      Comment

      • luca72
        Field Supervisor

        1,000+ Posts
        • Oct 2017
        • 1677

        #4
        Re: Lines on MP 501

        Originally posted by mikadonovan
        This might be a better pic (jpg). Image is an 11% black, so it should be solid light gray. They are white lines about 5 mils apart across the entire image. This image prints ok to other machines.

        it seems a problem of the development unit, try to turn it a little forward, and a little back several times...and if metal, try to rub well throughout the surface, the magnetic roller with piece of paper to dry your hands, (the one a little rough), rotating it in the direction where it remains without toner attached.... check also the metal conctact.
        I must say that it will be my monitor, or I am blind, or because I am colorblind, but I do not see the lines!...I trust the description...LOL
        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36831

          #5
          Re: Lines on MP 501

          Originally posted by mikadonovan
          This might be a better pic (jpg). Image is an 11% black, so it should be solid light gray. They are white lines about 5 mils apart across the entire image. This image prints ok to other machines.
          Are the lines parallel to or perpendicular to the direction of paper feed. Personally I do not like full bleed test prints as they are susceptible to some many fill problems. What I prefer if the Checker Flag test pattern.

          Comment

          • mikadonovan
            Senior Tech

            Site Contributor
            2,500+ Posts
            • May 2008
            • 2931

            #6
            Re: Lines on MP 501

            Ok, on this jpg of a test print, look at the grey area at the top underneath the black area. It is a pretty good representation of the issue occurring over all of it. The vertical white lines are part of the test pattern. The issue is the horizontal lines (perpendicular to paper feed). PS, I really don't like these machines. Yea! you can actually see them on this one.
            Attached Files
            NEVER ASSUME ANYTHING

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1677

              #7
              Re: Lines on MP 501

              Originally posted by mikadonovan
              Ok, on this jpg of a test print, look at the grey area at the top underneath the black area. It is a pretty good representation of the issue occurring over all of it. The vertical white lines are part of the test pattern. The issue is the horizontal lines (perpendicular to paper feed). PS, I really don't like these machines. Yea! you can actually see them on this one.
              Seem a defect of hvt board, or ipu, or also laser
              can generate a similar defect
              You reamain ti take another mp501, and change part since to isolate the problem
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • mikadonovan
                Senior Tech

                Site Contributor
                2,500+ Posts
                • May 2008
                • 2931

                #8
                Re: Lines on MP 501

                Originally posted by luca72
                it seems a problem of the development unit, try to turn it a little forward, and a little back several times...and if metal, try to rub well throughout the surface, the magnetic roller with piece of paper to dry your hands, (the one a little rough), rotating it in the direction where it remains without toner attached.... check also the metal conctact.
                I must say that it will be my monitor, or I am blind, or because I am colorblind, but I do not see the lines!...I trust the description...LOL
                I gave the mag roller a good scrub with a piece of paper, no joy. Development units are on order.
                NEVER ASSUME ANYTHING

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1677

                  #9
                  Re: Lines on MP 501

                  Originally posted by mikadonovan
                  Ok, on this jpg of a test print, look at the grey area at the top underneath the black area. It is a pretty good representation of the issue occurring over all of it. The vertical white lines are part of the test pattern. The issue is the horizontal lines (perpendicular to paper feed). PS, I really don't like these machines. Yea! you can actually see them on this one.
                  Seem a defect of hvt board, or ipu, or also laser
                  can generate a similar defect
                  You reamain ti take another mp501, and change part until to isolate the problem
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1677

                    #10
                    Re: Lines on MP 501

                    Originally posted by mikadonovan
                    I gave the mag roller a good scrub with a piece of paper, no joy. Development units are on order.
                    let me know, when fixed... I was intrigued by this defect.
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 36831

                      #11
                      Re: Lines on MP 501

                      Originally posted by mikadonovan
                      Ok, on this jpg of a test print, look at the grey area at the top underneath the black area. It is a pretty good representation of the issue occurring over all of it. The vertical white lines are part of the test pattern. The issue is the horizontal lines (perpendicular to paper feed). PS, I really don't like these machines. Yea! you can actually see them on this one.
                      THe impression I get is a lot of small toner clots in the development unit that are momentarily blocking the doctor blade and then clearing out only to work themselves back around. I have seen that happen when the machine gets too cold over night and condensation occurs in the PCDU. If anti-condensation heaters are available, install them before replacing the developer to prevent future problems.

                      Comment

                      • mikadonovan
                        Senior Tech

                        Site Contributor
                        2,500+ Posts
                        • May 2008
                        • 2931

                        #12
                        Re: Lines on MP 501

                        Originally posted by slimslob
                        THe impression I get is a lot of small toner clots in the development unit that are momentarily blocking the doctor blade and then clearing out only to work themselves back around. I have seen that happen when the machine gets too cold over night and condensation occurs in the PCDU. If anti-condensation heaters are available, install them before replacing the developer to prevent future problems.
                        These are all off lease units, probably stored in a cold warehouse, and then transported in an unheated box truck from Dallas.
                        NEVER ASSUME ANYTHING

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