PRO C7500 EC01-0-351-02-B

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  • Onion_wizard
    Technician
    • Jun 2025
    • 10

    #1

    PRO C7500 EC01-0-351-02-B

    Hi Team

    Hope all is well,

    Just wondering if anyone has had this code before? There is no mention of it in the manual or online. My guess is that it has something to do within or around the cyan PCDU section, it pops up like 4 times a day, no difference in image quality. I have tried cleaning but still no luck, any ideas?

    Thanks
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37521

    #2
    Error codes in the format "ECxx-x-xxx-xx-x" are not in the service manual because they are not service error codes. They are operator error codes. The only problem is that Ricoh-USA does not provide a list of them. All that is in the operation manual is the format I quoted. Now maybe in your region they might.

    Comment

    • Onion_wizard
      Technician
      • Jun 2025
      • 10

      #3
      Originally posted by slimslob
      Error codes in the format "ECxx-x-xxx-xx-x" are not in the service manual because they are not service error codes. They are operator error codes. The only problem is that Ricoh-USA does not provide a list of them. All that is in the operation manual is the format I quoted. Now maybe in your region they might.
      Hey Slim,

      I have the manual for Jam and EC codes, but this one specific code isn't in there. I have attached it for you if you ever have the need for it.
      Attached Files

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1771

        #4
        Here's what I found on it. Hope it helps.
        Attached Files

        Comment

        • Onion_wizard
          Technician
          • Jun 2025
          • 10

          #5
          Originally posted by anothertech
          Here's what I found on it. Hope it helps.
          Thank you, this really helps. Appreciate it

          Comment

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