Ricoh sp4520dn nic disable, error 404

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  • L0rdC
    Technician
    • Feb 2021
    • 82

    #1

    Ricoh sp4520dn nic disable, error 404

    hello, how do you activate the nic setting on this machine? I know that in other machines it is in sp mode 5985, also I don't know why in sp mode it says that it is a sp4510dn
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3963

    #2
    Re: Ricoh sp4520dn nic disable, error 404

    Originally posted by L0rdC
    hello, how do you activate the nic setting on this machine? I know that in other machines it is in sp mode 5985,
    I don't believe there is an SP to activate/deactivate the NIC (but I may be mistaken)./

    I think the issue is that someone has set 'IEEE 802.1X Authentication for ethernet' to active.
    It must be set to inactive.

    User tools
    System setting
    Interface settings


    I literally just had a customer turn it on last week thinking they could resolve a connection error, because why would it have ANYTHING to do with their new router???!


    EDIT...I just activated it on a machine in my office and the Web message for that is "the site can't be reached" so it's probably not what you're looking for.

    To be clear are you only having an issue with the Web interface, but are able to print?
    If so, then Terramobil is right, you can enable it with telnet, but it's also in the SP mode somewhere in SP5 (I believe) under Network or something like that.
    Last edited by sandmanmac; 03-08-2022, 04:21 PM.

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    • L0rdC
      Technician
      • Feb 2021
      • 82

      #3
      Re: Ricoh sp4520dn nic disable, error 404

      Originally posted by terramobil
      Maybe HTTP is diabled. If so, you can switch it on using telnet.
      http is up, but 404 error keep

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      • luca72
        Field Supervisor

        1,000+ Posts
        • Oct 2017
        • 1677

        #4
        Re: Ricoh sp4520dn nic disable, error 404

        Originally posted by L0rdC
        hello, how do you activate the nic setting on this machine? I know that in other machines it is in sp mode 5985, also I don't know why in sp mode it says that it is a sp4510dn
        my recipe: I would try with a nic reset via sp, if it doesn't work then a full reset, and then a nice firmware update, are the leds on the ethernet port off? it could also be faulty, however, it seems strange to me that one goes to disable the network card (?)
        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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