SC-870-01 Ricoh IM C3000 Not printing

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  • Jinn
    Trusted Tech

    100+ Posts
    • May 2023
    • 139

    #1

    SC-870-01 Ricoh IM C3000 Not printing

    Hi,

    Error code SC -870-01 is fixed after formatting the HDD but now its not printing any copy, print, scan or counter page. It shows printing 1 min and keep processing but not printing.

    Tried replacing the HDD and cleaning the RAM contacts but its still same.

    Any suggestions?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8238

    #2
    Try updating the firmware to the latest.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Jinn
      Trusted Tech

      100+ Posts
      • May 2023
      • 139

      #3
      Originally posted by copier tech
      Try updating the firmware to the latest.
      The firmware has been upgraded to the latest version but still its not printing.

      Comment

      • MIKON
        Trusted Tech

        100+ Posts
        • Jul 2015
        • 193

        #4
        Check ip address may have switched to dhcp try putting on specify

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8238

          #5
          Originally posted by MIKON
          Check ip address may have switched to dhcp try putting on specify
          This won't stop it copying will it.

          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

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