As title states, getting repeating J18 jams when attempting multiple pages either copying or printing. Single pages are just fine. Single sided or double sided doesn't matter.
Troubleshooting attempted: rebuilt fusing unit multiple times(per suggestion from the few threads dealing with this issue), updated firmware, cleaning all path rollers from paper trays to finisher output. Have replaced path sensors around fuser.
We thought we had it figured out last week when we switched tray 4 from special paper to plain and it worked for a bit. Came back with a fury today and the 3 of us cannot figure it out.
Thanks
Troubleshooting attempted: rebuilt fusing unit multiple times(per suggestion from the few threads dealing with this issue), updated firmware, cleaning all path rollers from paper trays to finisher output. Have replaced path sensors around fuser.
We thought we had it figured out last week when we switched tray 4 from special paper to plain and it worked for a bit. Came back with a fury today and the 3 of us cannot figure it out.
Thanks
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