Ricoh C307 Reduce paper in tray(s) to limit mark or reset it properly

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  • blazebusiness
    SanDiegoCopierRepair.com

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 1250

    #1

    Ricoh C307 Reduce paper in tray(s) to limit mark or reset it properly

    Tray sensor flag appears to be in the proper position but tray cannot be used due to the Reduce paper in tray(s) to limit mark or reset it properly message.
    sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com
  • UNICORNico
    Trusted Tech

    250+ Posts
    • May 2018
    • 308

    #2
    Re: Ricoh C307 Reduce paper in tray(s) to limit mark or reset it properly

    Does the paper detection failure give you in the 1st tray, or is it an auxiliary tray? Is it in all trays?
    "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

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    • blazebusiness
      SanDiegoCopierRepair.com

      Site Contributor
      1,000+ Posts
      • Apr 2010
      • 1250

      #3
      Re: Ricoh C307 Reduce paper in tray(s) to limit mark or reset it properly

      Originally posted by UNICORNico
      Does the paper detection failure give you in the 1st tray, or is it an auxiliary tray? Is it in all trays?
      Unit only has cassette 1 and bypass. The issue is with cassette 1. Also had a previous 501-00 code. I'm thinking it must be the D2052526 Paper Detector or less likely it could be the TRAY LIFT SENSOR or maybe the BASE RISE ASS'Y
      sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36884

        #4
        Re: Ricoh C307 Reduce paper in tray(s) to limit mark or reset it properly

        Originally posted by blazebusiness
        Unit only has cassette 1 and bypass. The issue is with cassette 1. Also had a previous 501-00 code. I'm thinking it must be the D2052526 Paper Detector or less likely it could be the TRAY LIFT SENSOR or maybe the BASE RISE ASS'Y
        Most likely the tray lift sensor is being detected before the paper detector. Either a bad sensor or I have had a warped lift pan do the same.

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        • blazebusiness
          SanDiegoCopierRepair.com

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 1250

          #5
          Re: Ricoh C307 Reduce paper in tray(s) to limit mark or reset it properly

          Originally posted by slimslob
          Most likely the tray lift sensor is being detected before the paper detector. Either a bad sensor or I have had a warped lift pan do the same.
          Makes sense, I'll probably replace both sensors then, thanks for responding.
          sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

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          • ridgemill
            Trusted Tech

            100+ Posts
            • Sep 2017
            • 180

            #6
            Re: Ricoh C307 Reduce paper in tray(s) to limit mark or reset it properly

            We've had a few of the raising levers crack and break over the years.

            traylift.jpg

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