Slow faxing and memory full Ricoh MP C6004

[ABS tect]

Ricoh MP C6004

I have a medical office that is being audited and the recipient is requiring individual packets of 30 pages each to be sent and they HAVE to be through fax.

They are saying it is taking 20 minutes for a fax of 30 pages to go through. So they did 5 faxes, totalling 150 pages, and the memory is full on the fax and they can't send anything else until it goes through.

They have to do 40 packets by a deadline and have hardly gotten through 5.

I know very little about fax units, is this normal speed for a fax? Is it the machines issue (storage capacity), customer's phone line, recipients phone line?

I'm not sure where to start on this one. Thanks.

[KenB]

Re: Slow faxing and memory full Ricoh MP C6004

What resolution are they being sent at?

High resolution can dramatically increase storage size and sending time, especially on halftone images.

[ABS tect]

Re: Slow faxing and memory full Ricoh MP C6004

What resolution are they being sent at?

High resolution can dramatically increase storage size and sending time, especially on halftone images.

Standard

[slimslob]

Re: Slow faxing and memory full Ricoh MP C6004

Standard

But what is the standard set to?

[KenB]

Re: Slow faxing and memory full Ricoh MP C6004

Are there images, shading, noise, a lot of fine text?

These are all things which make for increased send times, as well.

This is all before bad line conditions come into play.

[slimslob]

Re: Slow faxing and memory full Ricoh MP C6004

Sounds like they need an email to fax service such as eFax. Fax Online | eFax

If they have the documents on the HIS they can just compose the emails on their computer or for hard copy documents they can scan to email. To the recipients document packets are received as faxes with a reply fax number. Replies sent to that number are received as email attachments. A couple of other senior NCO and I used them when we were in Iraq in 2005.

[slimslob]

Re: Slow faxing and memory full Ricoh MP C6004

Are there images, shading, noise, a lot of fine text?

These are all things which make for increased send times, as well.

This is all before bad line conditions come into play.

Then there is slow downs at the destination. ABS tect customer is most likely not the only medical office being audited.

[bsm2]

Re: Slow faxing and memory full Ricoh MP C6004

Ricoh MP C6004

I have a medical office that is being audited and the recipient is requiring individual packets of 30 pages each to be sent and they HAVE to be through fax.

They are saying it is taking 20 minutes for a fax of 30 pages to go through. So they did 5 faxes, totalling 150 pages, and the memory is full on the fax and they can't send anything else until it goes through.

They have to do 40 packets by a deadline and have hardly gotten through 5.

I know very little about fax units, is this normal speed for a fax? Is it the machines issue (storage capacity), customer's phone line, recipients phone line?

I'm not sure where to start on this one. Thanks.

Pretty standard the speed is based on the other fax and line. 30 pages and 20 min sounds right.

They need to send by email or print and mail them. It will take hours to send all there faxes.

good luck

[KenB]

Re: Slow faxing and memory full Ricoh MP C6004

Pretty standard the speed is based on the other fax and line. 30 pages and 20 min sounds right.

They need to send by email or print and mail them. It will take hours to send all there faxes.

good luck

[csliao]

Re: Slow faxing and memory full Ricoh MP C6004

Ricoh MP C6004I have a medical office that is being audited and the recipient is requiring individual packets of 30 pages each to be sent and they HAVE to be through fax.They are saying it is taking 20 minutes for a fax of 30 pages to go through. So they did 5 faxes, totalling 150 pages, and the memory is full on the fax and they can't send anything else until it goes through.They have to do 40 packets by a deadline and have hardly gotten through 5.I know very little about fax units, is this normal speed for a fax? Is it the machines issue (storage capacity), customer's phone line, recipients phone line?I'm not sure where to start on this one. Thanks.

Q: FAX modemspeed is

[slimslob]

Re: Slow faxing and memory full Ricoh MP C6004

you need email not FAX

Apparently you did not read "they HAVE to be through fax."

[bsm2]

Re: Slow faxing and memory full Ricoh MP C6004

Really nothing has to be faxed

This is were a good Tech explains why its taking so long and give them options to achieve the same goals.

email
flash drive
print and mail

[slimslob]

Re: Slow faxing and memory full Ricoh MP C6004

Really nothing has to be faxed

This is were a good Tech explains why its taking so long and give them options to achieve the same goals.

email
flash drive
print and mail

When an audit team says they want things sent to them by fax, they will not accept anything sent any other way.

[bsm2]

Re: Slow faxing and memory full Ricoh MP C6004

When an audit team says they want things sent to them by fax, they will not accept anything sent any other way.

BS its 2022 nothing has to faxed
Lots of other options available

Fax is a slow go at 30 pages

This is were a good Tech explains why its taking so long and give them options to achieve the same goals.

email
flash drive
print and mailI

It would take 14 hours to send all the faxes.

[BillyCarpenter]

Re: Slow faxing and memory full Ricoh MP C6004

BS its 2022 nothing has to faxed
Lots of other options available

Fax is a slow go at 30 pages

This is were a good Tech explains why its taking so long and give them options to achieve the same goals.

email
flash drive
print and mail

You should call the manufacturers and tell them to stop making the fax option for their machines. Get on it.