Ricoh not accessing USB drive

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #16
    Re: Ricoh not accessing USB drive

    Originally posted by luca72
    try to format the sd with panasonic "SD card formatter"(its free, seek on google), if not the law so, then it is incompatible, there is nothing to do
    Thanks, Luca. I use the formatter all the time for SD cards, and I was unaware it could be used for usb drives. I just checked my usb stick, and the program does recognize it. Cool.
    NEVER ASSUME ANYTHING

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    • niceville318
      Technician
      • Feb 2014
      • 43

      #17
      Re: Ricoh not accessing USB drive

      UPDATE Everyone!

      I compared the non-working usb drive with one of their working usb drives in Disk Management. The non-working drive's partition was not Active. Right-clicking wouldn't help because "Mark Partition as Active" was grayed out.
      I then opened the Command Prompt and using Diskpart was able to clean the disk, reformat it and then, in Disk Management, make the partition active. I gave them the instructions how to fix the rest of their 500 drives on their own

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      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2457

        #18
        Re: Ricoh not accessing USB drive

        Nice work!! I wonder if the panasonic formatter tool would do the trick, too..

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37052

          #19
          Re: Ricoh not accessing USB drive

          Originally posted by niceville318
          UPDATE Everyone!

          I compared the non-working usb drive with one of their working usb drives in Disk Management. The non-working drive's partition was not Active. Right-clicking wouldn't help because "Mark Partition as Active" was grayed out.
          I then opened the Command Prompt and using Diskpart was able to clean the disk, reformat it and then, in Disk Management, make the partition active. I gave them the instructions how to fix the rest of their 500 drives on their own
          In the early days of DOS, a partition needed to be "Active" in order to boot from it. Partitions that would only be used for file storage did not need to be active. With Ricoh MFP it might be that the underlying UNIX based OS required the partition to be Active in order to automatically mount it.

          Originally posted by Gift
          Nice work!! I wonder if the panasonic formatter tool would do the trick, too..
          Possibly not. There are however partition wizard utilities available online that will allow you to do everything from one screen:
          1. Low level format
          2. Create partition
          3. Mark as active
          4. Format partition

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1711

            #20
            Re: Ricoh not accessing USB drive

            Originally posted by slimslob
            In the early days of DOS, a partition needed to be "Active" in order to boot from it. Partitions that would only be used for file storage did not need to be active. With Ricoh MFP it might be that the underlying UNIX based OS required the partition to be Active in order to automatically mount it.



            Possibly not. There are however partition wizard utilities available online that will allow you to do everything from one screen:
            1. Low level format
            2. Create partition
            3. Mark as active
            4. Format partition
            "Mini partition tool" for Windows, can do this, and more.
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1711

              #21
              Re: Ricoh not accessing USB drive

              Originally posted by Gift
              Nice work!! I wonder if the panasonic formatter tool would do the trick, too..
              Could be beautifull, if he have tryed....for feedback
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37052

                #22
                Re: Ricoh not accessing USB drive

                Originally posted by luca72
                "Mini partition tool" for Windows, can do this, and more.
                I have used the free version of MiniTool for years.

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1711

                  #23
                  Re: Ricoh not accessing USB drive

                  Originally posted by slimslob
                  I have used the free version of MiniTool for years.


                  me too, i'm a mini partition tool lover, it saved my ass a lot of times ... even at home
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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