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Re: Problem firmware C4503
This can happen if they maxxed out the alphabet thanks to many updates over the year. You can ignore that message if the file is correct - it looks fine to me, that's what I see in my archive for this machine type:
================================================== ======================
*** Basic Information ***
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[Create date] 2021/06/30
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[Program Name] Printer
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[Version] 1.23
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[PCB No.]
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[Interchangeability] X / O
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[Other Firmware Requirements] None
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[PCB Requirements] None
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[Software category] Normal Release
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[Release category] Normal Release
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[Program category] Firmware
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Exported to(language) GEN(all)
[Firmware No.] D1665708
[File Information]
File Name D1665708.fwu
File Type Module for Service
Size 4.32 MB ( 4534336 byte )
[File Information]
File Name D1665708.rfu
File Type Module for Remote Upgrade
Size 4.33 MB ( 4542720 byte )
[Availability of RFU] Yes
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[Production reflection] 2021/04 -
Re: Problem firmware C4503
In octopus that is the correct version of the printer firmware for this MFP.
I don't think there is a problem updating op panel or power saving first, unless in the modification history says otherwise.Comment
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Re: Problem firmware C4503
The general rule of thumb is to install System, then Network, then Engine, in that order.
After that, the order is of no consequence, unless otherwise noted (as already so nicely stated).
The annoying part is when you have to do some pieces separately, and that happens a lot.
One thing to watch: Some of them require others to be effective, and may cause issues if not done that way. If you have the firmware history PDF that is supplied, it will be noted there.
Also, on models such as this one, always be aware if it has a SmartOp panel or not. Installing the wrong version will turn the machine into a giant paperweight. The SmartOp panel was an option on these, and to be honest, the only ones I have ever seen in the field were machines that were previously on demo room floors.“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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