How to Install the send Meter App on Ricoh Copiers SOP

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  • Aplustechnologies
    Junior Member
    • Aug 2022
    • 3
    #1

    How to Install the send Meter App on Ricoh Copiers SOP

    Good Morning

    Need help on How to Install the send Meter App on Ricoh Copiers SOP.

    Thank you in advance
    Tags: mfp, ricoh, ricoh copiers, sop
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37487
      #2
      Re: How to Install the send Meter App on Ricoh Copiers SOP

      SOP Designer tool

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        • Aplustechnologies
          Junior Member
          • Aug 2022
          • 3
          #3
          Re: How to Install the send Meter App on Ricoh Copiers SOP

          I was able to install the send meter app with the SOP designer Tool, and I configure it and everything seems fine, but when try to use it it fails, and says authentication error... And I have an Office 365 SMTP that is working fine with the scan to email function on that machine... Maybe I'm missing something...

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            • UNICORNico
              Trusted Tech

              250+ Posts
              • May 2018
              • 308
              #4
              Re: How to Install the send Meter App on Ricoh Copiers SOP

              Originally posted by Aplustechnologies
              I was able to install the send meter app with the SOP designer Tool, and I configure it and everything seems fine, but when try to use it it fails, and says authentication error... And I have an Office 365 SMTP that is working fine with the scan to email function on that machine... Maybe I'm missing something...
              If I remember correctly, both Microsoft and Google changed their security policies with authentication services.
              Does the account you use for the Office 365 service use 2-step verification? Maybe that's the problem. You'll need to create a specific key for "device validation." Review your Microsoft account settings.
              "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

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                • Aplustechnologies
                  Junior Member
                  • Aug 2022
                  • 3
                  #5
                  Re: How to Install the send Meter App on Ricoh Copiers SOP

                  Thank you for your reply.

                  I don't have the 2 steps verification... and on the sender email I'm using the the same as SMTP used on scan to email function that is working fine on the machine...

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                    • Batman1976
                      Technician

                      50+ Posts
                      • Jun 2016
                      • 91
                      #6
                      Re: How to Install the send Meter App on Ricoh Copiers SOP

                      I have had similar issues with send meter app failing using Office365 lately, Any Update on this would be gratefully received?

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                        • rthonpm
                          Field Supervisor

                          2,500+ Posts
                          • Aug 2007
                          • 2853
                          #7
                          Re: How to Install the send Meter App on Ricoh Copiers SOP

                          Originally posted by Batman1976
                          I have had similar issues with send meter app failing using Office365 lately, Any Update on this would be gratefully received?
                          Make sure that SMTP Auth is enabled on the sending account. While Microsoft is enabling multifactor authentication for access to mail accounts, SMTP authentication is exempt from that requirement.

                          Enable or disable SMTP AUTH in Exchange Online | Microsoft Docs

                          Sent from my Pixel 6 Pro using Tapatalk

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