Disable auto power off mpc300

[pakobernal]

Greetings from Spain, I have a small problem with an mpc300, when it goes into auto power off mode it doesn't print.
My question is, is there a way to disable auto power off with some smc? In settings only let it go from 1 to 60 minutes.
Thanks.

[DRichard]

Re: Disable auto power off mpc300

Greetings from Spain, I have a small problem with an mpc300, when it goes into auto power off mode it doesn't print.
My question is, is there a way to disable auto power off with some smc? In settings only let it go from 1 to 60 minutes.
Thanks.

From Service Bulletin:

SUBJECT: CANNOT RECOVER FROM ENERGY SAVER MODE
SYMPTOM:
The machine cannot recover from Energy Saver mode after the Power Saving System firmware has been
updated to version F.14 (M0265773B).
CAUSE:
There is a bug with Power Saving System version F14 firmware.
SOLUTION:
Update the Power Saving System firmware to version F.15 or newer.
Temporary Solution:
If you cannot update to version F.15 (and version F.13 or F.14 is installed), update the System/Copy
firmware to version 1.04 (P/N M0265771F). This will also correct the symptom.

[pakobernal]

Re: Disable auto power off mpc300

From Service Bulletin:

SUBJECT: CANNOT RECOVER FROM ENERGY SAVER MODE
SYMPTOM:
The machine cannot recover from Energy Saver mode after the Power Saving System firmware has been
updated to version F.14 (M0265773B).
CAUSE:
There is a bug with Power Saving System version F14 firmware.
SOLUTION:
Update the Power Saving System firmware to version F.15 or newer.
Temporary Solution:
If you cannot update to version F.15 (and version F.13 or F.14 is installed), update the System/Copy
firmware to version 1.04 (P/N M0265771F). This will also correct the symptom.

The machine has this firmware:

PowerSaving Sys

F.17

M0265773E

System/Copy

2.10

M0265771S

another idea?
Can I disable power saving?

[TonerMunkeh]

Re: Disable auto power off mpc300

Try enabling SP5191, it stops the controller going to sleep when the machine goes into standby.

[pakobernal]

Re: Disable auto power off mpc300

Try enabling SP5191, it stops the controller going to sleep when the machine goes into standby.

thank you very much for the idea, but it doesn't work, I've tried with 5191 at 0 and 1, it does the same thing, I send to prinnt, it receives it but it doesn't print it, I have to send the document twice for it to print it.

[TonerMunkeh]

Re: Disable auto power off mpc300

That is very odd behaviour. Is the machine set up using an IP address or a WSD port?

[pakobernal]

Re: Disable auto power off mpc300

That is very odd behaviour. Is the machine set up using an IP address or a WSD port?

The machine is by ip, but I have also tried by wsd and it does the same.

[pakobernal]

Re: Disable auto power off mpc300

The machine is by ip, but I have also tried by wsd and it does the same.

Does anyone have any other ideas?

[slimslob]

Re: Disable auto power off mpc300

Does anyone have any other ideas?

In the printer driver check the setting for SNMP, simple network management protocol. It has been known to cause printing problems.

[UNICORNico]

Re: Disable auto power off mpc300

Does anyone have any other ideas?

The driver is a "Universal" version ??? or on the contrary it is the specific pcl6 driver???
Universal drivers often do not respond correctly.
Is the IP on the device fixed (static IP) or using DHCP (dynamic IP)?