Ricoh M C240FW and WLan Connection

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  • i-have-fax-problems
    Trusted Tech

    100+ Posts
    • Mar 2020
    • 105

    #1

    Ricoh M C240FW and WLan Connection

    Is there anything known about WLan problems with this device. Device looses WLAN connection and if you want to add it again, device shows no available WLAN Networks. One day later it finds the Wlan again and you can connect.
    I had this problem with one machine at the customer and same error with this machine here in the workshop. I swapped the machine at the customer with another C240 FW and it lost connection again one time but customer could get it working by switching off and on. The mobile phones work properly at the customers wlan , so I don't think it's an issue with the customers wlan.
    Firmware is 76.308 on both devices, so an recent one I believe.

    Thank you.
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: Ricoh M C240FW and WLan Connection

    If you can, get a wireless repeater and use that to connect the printer through it's ethernet port. Wifi on Ricoh kit can be flaky at times.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37488

      #3
      Re: Ricoh M C240FW and WLan Connection

      Originally posted by TonerMunkeh
      If you can, get a wireless repeater and use that to connect the printer through it's ethernet port. Wifi on Ricoh kit can be flaky at times.
      IMHO flaky at best and extremely over priced. Placement of the antenna is super critical. Move the machine 6 inches and it loses signal. Move any other piece of office furniture and it loses signal. Some body walks by and it can lose signal. Hell anything can cause it to loose signal unless it is within three feet of the AP with nothing in between, including the machine or an operator.

      Quality WiFi repeaters can be found for under $50.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8144

        #4
        Re: Ricoh M C240FW and WLan Connection

        Originally posted by i-have-fax-problems
        Is there anything known about WLan problems with this device. Device looses WLAN connection and if you want to add it again, device shows no available WLAN Networks. One day later it finds the Wlan again and you can connect.
        I had this problem with one machine at the customer and same error with this machine here in the workshop. I swapped the machine at the customer with another C240 FW and it lost connection again one time but customer could get it working by switching off and on. The mobile phones work properly at the customers wlan , so I don't think it's an issue with the customers wlan.
        Firmware is 76.308 on both devices, so an recent one I believe.

        Thank you.
        This can when the client router changes channel or switches between 2.4GHz & 5GHz.

        Try setting the router to a fixed channel.


        The latest firmware update shows this fix so could be your issue.

        - The device intermittently drops off the network, incorrectly
        reporting a duplicate IP address -
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

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