Pro C5500s

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  • robinsonad86
    Technician

    50+ Posts
    • Aug 2014
    • 67

    #1

    Pro C5500s

    Hi I don't normally work on Ricoh machines but I am trained on Konica production kit. A friend has asked me to look at his Ricoh Pro C5500s which has an error code on it (waiting on him to send the code across) would anyone be able to help with the reset procedure on these and if possible provide a service manual please?
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: Pro C5500s

    Can you confirm the model number? Ricoh doesn't do a 5500, there's a 5100, 5200 and 5300.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • robinsonad86
      Technician

      50+ Posts
      • Aug 2014
      • 67

      #3
      Re: Pro C5500s

      Originally posted by TonerMunkeh
      Can you confirm the model number? Ricoh doesn't do a 5500, there's a 5100, 5200 and 5300.
      My bad its the 5100

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3865

        #4
        Re: Pro C5500s

        Get me the code when your friend sends it you and I'll see what I can do.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • robinsonad86
          Technician

          50+ Posts
          • Aug 2014
          • 67

          #5
          Re: Pro C5500s

          Hi the code is 534-02. I believe it's to do with a harness/connector?

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8121

            #6
            Re: Pro C5500s

            Originally posted by robinsonad86
            Hi the code is 534-02. I believe it's to do with a harness/connector?
            Yes duplex cooling fan issue.

            It may simply be unplugged ?

            Here's a few pages from the service manual.


            SC534-02.pdf
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865

              #7
              Re: Pro C5500s

              I'd be willing to bet there's a big wad of paper stuffed in a fan somewhere.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

              Comment

              • robinsonad86
                Technician

                50+ Posts
                • Aug 2014
                • 67

                #8
                Re: Pro C5500s

                Yep wedge of paper at the back of the machine. Have removed it but code still persists imagine it needs resetting any idea on the procedure for this tried the regular office kit methods and no joy

                Comment

                • Babujoseph
                  Technician

                  Site Contributor
                  • Aug 2020
                  • 35

                  #9
                  Re: Pro C5500s

                  Originally posted by robinsonad86
                  Yep wedge of paper at the back of the machine. Have removed it but code still persists imagine it needs resetting any idea on the procedure for this tried the regular office kit methods and no joy
                  Did you fix the problem? Call me or message me I live in Libertyville IL Thanks Joe

                  Comment

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