Firmware Update Failed

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Rambutharaju
    Junior Member
    • Oct 2022
    • 6
    #1

    Firmware Update Failed

    Hello all,

    I am trying to update firmware of Ricoh 5054 MP MFD using Ricoh firmware update tool

    Below is the error code which i am getting while updating the firmware..

    errorCode=1202910/30 20:58:43 407 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 20:58:53 410 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 20:58:53 411 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 20:58:53 413 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 20:59:14 452 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 20:59:14 454 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 20:59:24 468 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 20:59:24 469 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 20:59:24 471 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 20:59:45 504 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 20:59:45 506 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 20:59:55 517 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 20:59:55 519 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 20:59:55 521 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 21:00:16 591 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 21:00:16 591 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 21:00:26 605 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 21:00:26 607 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 21:00:26 609 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 21:00:47 648 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 21:00:47 650 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 21:00:57 663 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 21:00:57 664 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 21:00:57 665 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 21:01:18 705 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 21:01:18 707 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 21:01:28 724 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 21:01:28 726 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 21:01:28 728 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 21:01:49 783 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 21:01:49 785 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 21:01:59 796 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 21:01:59 798 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 21:01:59 800 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 21:02:20 866 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 21:02:20 867 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 21:02:30 869 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 21:02:30 869 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 21:02:30 870 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 21:02:51 910 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 21:02:51 912 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 21:03:01 920 [INFO] [50f0-1b38]: ***Device Access START*** refreshDeviceInfo start. Address[10.177.16.35] CommunicationIFPriority[1]10/30 21:03:01 921 [INFO] [50f0-1b38]: CosmosClient::sendRequest start.10/30 21:03:01 923 [INFO] [50f0-1b38]: [http request] uri = GET https://10.177.16.35:51443/atom/component/system10/30 21:03:22 963 [INFO] [50f0-1b38]: CosmosClient::sendRequest end. errorCode=1202910/30 21:03:22 965 [ERROR] [50f0-1b38]: ComponentMgrException [10.177.16.35] [CosmosDeviceImpl] [5] [cosmosdeviceimpl.cpp] [12029] [250] [updateData] [RFUT.exe] [] [https://10.177.16.35:51443/atom/comp...2315260pPawS5] at Device::refreshDeviceInfo()10/30 21:03:33 017 [INFO] [50f0-1b38]: Firmware is no need to update)10/30 21:03:33 019 [ERROR] [50f0-1b38]: DeviceInfo::setError [10.177.16.35], PRO-002 : The process has not been performed because application targeted for update does not exist. No operation is required.10/30 21:03:54 069 [ERROR] [50f0-1b38]: FtpClient:repareForCommunication() : CInternetSession::GetFtpConnection error! ErrorID[12029]10/30 21:03:54 071 [ERROR] [50f0-1b38]: GetUpdateSoftwarePage::getVersionText(Device* device) Fail version.txt download. Error[12029]10/30 21:03:54 080 [INFO] [50f0-1b38]: DeviceVersion Device[10.177.16.35] productID/ModuleID[CORC1a_cvm] ModuleVersion[12.46.1]10/30 21:03:54 087 [ERROR] [50f0-1b38]: DeviceInfo::setError [10.177.16.35], ERR-007 : A communication timeout occurred with the device. Check the device and the network status.10/30 21:05:18 680 [OPE] [50f0-5268]: [DEVICEOPE]-[SOFTWARE_FIRMWARE_UPDATE] END10/30 21:08:10 615 [OPE] [50f0-5268]: [FILE]-[SAVEDOCUMENT] START10/30 21:08:10 616 [INFO] [50f0-5268]: Save document [C:\Users\Ram\Desktop\Ricoh Update Tool\CLU_V1.6.0.0\CLU.clz]10/30 21:08:12 651 [INFO] [50f0-5268]: Change current document [.\CLU.clz]10/30 21:08:12 653 [OPE] [50f0-5268]: [FILE]-[SAVEDOCUMENT] END10/30 21:08:12 680 [OPE] [50f0-5268]: [FILE]-[EXITAPP] START10/30 21:08:12 681 [INFO] [50f0-5268]: Delete work directory [C:\Users\Ram\Desktop\Ricoh Update Tool\CLU_V1.6.0.0\CLUTemp(1)]
    10/30 21:08:12 698 [OPE] [50f0-5268]: [FILE]-[EXITAPP] END



    1. What is this errorCode=12029 ??

    2.Is there any other way, where I can download the firmware package and Install directly using web.


    Please help me with the above error how to resolve it and please let me know is there any other easy way for firmware update. ( I do not see firmware package setup in Ricoh portal)

    Thanks in Advance

    Regards,
    Ram
    Last edited by Rambutharaju; 10-31-2022, 03:05 PM. Reason: Tags
    Tags: firmware, ricoh, ricoh firmware free, ricoh mp
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36745
      #2
      Re: Firmware Update Failed

      Originally posted by Rambutharaju
      Hello all,

      I am trying to update firmware of Ricoh 5054 MP MFD using Ricoh firmware update tool

      Below is the error code which i am getting while updating the firmware..




      1. What is this errorCode=12029 ??

      2.Is there any other way, where I can download the firmware package and Install directly using web.


      Please help me with the above error how to resolve it and please let me know is there any other easy way for firmware update. ( I do not see firmware package setup in Ricoh portal)

      Thanks in Advance

      Regards,
      Ram
      Pay to have a trained technician do it for you. RTFU frequent means Ricoh Fuck Up Tool, especially when used by an untrained technician. Any interruption in the data flow will error out and you may have an unusable machine. If you are not an authorized technician, you will only see end user information in Ricoh Portal.

        Comment

        • Rambutharaju
          Junior Member
          • Oct 2022
          • 6
          #3
          Re: Firmware Update Failed

          Originally posted by slimslob
          Pay to have a trained technician do it for you. RTFU frequent means Ricoh Fuck Up Tool, especially when used by an untrained technician. Any interruption in the data flow will error out and you may have an unusable machine. If you are not an authorized technician, you will only see end user information in Ricoh Portal.
          I have 100+ machines and paying them for each one will cost us huge.

          Just looking for any other better option.

            Comment

            • Elmo
              Senior Tech

              Site Contributor
              500+ Posts
              • Feb 2010
              • 541
              #4
              Re: Firmware Update Failed

              Try We can supply most major manufacturers printer & photocopier firmware. Click Here To Download - Ricoh, Konica Minolta, Kyocera, Lexmark or Canon Firmware always good reliable service
              I Used To Live To Fix Things Now i Fix Things To Live

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1756
                  #5
                  Re: Firmware Update Failed

                  Originally posted by Rambutharaju
                  I have 100+ machines and paying them for each one will cost us huge.

                  Just looking for any other better option.
                  Pay to get one updated, then ask the tech for the firmware to update the others on your own.

                    Comment

                    • Gift
                      Service Manager

                      1,000+ Posts
                      • Mar 2011
                      • 2444
                      #6
                      Re: Firmware Update Failed

                      Haven't work with that tool since a while - does it download any firmware/package data and store it in some sort of temp folder?

                      Does your machine boot?

                        Comment

                        Previous template Next
                        Working...