savin 9035

[helpme]

The error code C 1 comes on as soon as the copier is turned on.

The 1 connector that is engaged when the front cover is closed was changed out by the service tech. He tried getting to the different codes but didn't really know how or it didnt work for him.

Anyone out there have a suggestion for me to try and get rid of this C 1 error code?

[category_five]

Anyone out there have a suggestion for me to try and get rid of this C 1 error code?

Get a competent and qualified technician to service your machine.

[helpme]

Thanks

He was from the company that holds the service contract on the copier. It is supposed to be a reputable company.

My fear is that he may not know about it since it is an "older" machine.

[category_five]

He was from the company that holds the service contract on the copier. It is supposed to be a reputable company.

My fear is that he may not know about it since it is an "older" machine.

Contact the service manager and voice your concern, and ask for an estimated time of resolution. Write the estimate down and hold them to it. If you can't contact the service manager contact the salesman that sold the machine.

[Jomama46]

Push in on the front door switch and see if it clears the code.
If it does, the switch is bad, if it doesnt it may be the psu