Blank display on address book (im 2702)

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  • sharpmind
    Trusted Tech

    250+ Posts
    • Sep 2009
    • 478
    #1

    Blank display on address book (im 2702)

    Guys, I have installed new IM 2702 but when I pressed address book function/icon, there is nothing shows on the display. I can add only names through web image monitor. I already updated the package firmware but still same problem. Any ideas?
    Tags: address, book, display, monitor, updated
    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1385
      #2
      Re: Blank display on address book (im 2702)

      Originally posted by sharpmind
      Guys, I have installed new IM 2702 but when I pressed address book function/icon, there is nothing shows on the display. I can add only names through web image monitor. I already updated the package firmware but still same problem. Any ideas?
      Have you tried removing and reinstalling the icon from the taskbar. If you access the machine functions there should be entries to activate or allow changes by the user. I don't think you necessarily have to login as administrator

        Comment

        • ricohtext
          Technician
          • Oct 2022
          • 20
          #3
          Re: Blank display on address book (im 2702)

          Originally posted by sharpmind
          Guys, I have installed new IM 2702 but when I pressed address book function/icon, there is nothing shows on the display. I can add only names through web image monitor. I already updated the package firmware but still same problem. Any ideas?
          Remove the SD card from the machine and format it using your computer. Put it back in the machine and program the address book.

            Comment

            • UNICORNico
              Trusted Tech

              250+ Posts
              • May 2018
              • 308
              #4
              Re: Blank display on address book (im 2702)

              Originally posted by sharpmind
              Guys, I have installed new IM 2702 but when I pressed address book function/icon, there is nothing shows on the display. I can add only names through web image monitor. I already updated the package firmware but still same problem. Any ideas?
              You should update the APP of the Operations Panel, surely whatever happens to you. But I would recommend that you uninstall them first.
              "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

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