happy new year MP 307 Yellow not toning

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134

    happy new year MP 307 Yellow not toning

    MP C307 Yellow toner bottle is turning, i checked the contacts, there is toner in the hopper, toner does come out of the sub hopper where it enters the PCDU the bottle is turning, replaced the bottle, still no yellow loading
    client has taken the bottle out and shook it a few times, the machine loads ,, but now not happening...
    I manually loaded toner into the PCDU as a test, three times still the machine calls for y toner , and the toner seems to be agitating in the PCDU, if the sub hopper isnt working would not there be a code?
    i want to lean towards changing the PCDU,
    any suggestions? thanks
  • DRichard
    Trusted Tech

    250+ Posts
    • May 2008
    • 482

    #2
    Re: happy new year MP 307 Yellow not toning

    Originally posted by digicor
    MP C307 Yellow toner bottle is turning, i checked the contacts, there is toner in the hopper, toner does come out of the sub hopper where it enters the PCDU the bottle is turning, replaced the bottle, still no yellow loading
    client has taken the bottle out and shook it a few times, the machine loads ,, but now not happening...
    I manually loaded toner into the PCDU as a test, three times still the machine calls for y toner , and the toner seems to be agitating in the PCDU, if the sub hopper isnt working would not there be a code?
    i want to lean towards changing the PCDU,
    any suggestions? thanks
    Keep leaning. You're almost there.
    "Enjoy every sandwich."

    -- Warren Zevon

    Comment

    • digicor
      Service Manager

      1,000+ Posts
      • Jul 2008
      • 1134

      #3
      Re: happy new year MP 307 Yellow not toning

      yeah well if the PCDU gets changed and we have the same issue then that was a very expensive non fix, thats why i ask here to see if anyone has been through these issues
      and see if there was a different solution.

      Comment

      • keithxxiii
        Just a tech

        250+ Posts
        • Nov 2014
        • 469

        #4
        Re: happy new year MP 307 Yellow not toning

        Griffin Series are PITA if it bugs down. Anyway, opened one today because of toner spills. The assembly that holds the toners Y and M are full of hardened toner. Had to open all stuff from the back. after cleaning the assemblies, worked like magic.
        Try servicing the toner transport assembly. Maybe a bad toner chunk blocked the transport.
        Aye! Cut the crap

        Comment

        • Pixtech Frameworks
          Trusted Tech

          100+ Posts
          • May 2020
          • 226

          #5
          Re: happy new year MP 307 Yellow not toning

          Originally posted by digicor
          MP C307 Yellow toner bottle is turning, i checked the contacts, there is toner in the hopper, toner does come out of the sub hopper where it enters the PCDU the bottle is turning, replaced the bottle, still no yellow loading
          client has taken the bottle out and shook it a few times, the machine loads ,, but now not happening...
          I manually loaded toner into the PCDU as a test, three times still the machine calls for y toner , and the toner seems to be agitating in the PCDU, if the sub hopper isnt working would not there be a code?
          i want to lean towards changing the PCDU,
          any suggestions? thanks
          Is it for printing only?? Or print and copy as well???

          Comment

          • UNICORNico
            Trusted Tech

            250+ Posts
            • May 2018
            • 309

            #6
            Re: happy new year MP 307 Yellow not toning

            Originally posted by digicor
            MP C307 Yellow toner bottle is turning, i checked the contacts, there is toner in the hopper, toner does come out of the sub hopper where it enters the PCDU the bottle is turning, replaced the bottle, still no yellow loading
            client has taken the bottle out and shook it a few times, the machine loads ,, but now not happening...
            I manually loaded toner into the PCDU as a test, three times still the machine calls for y toner , and the toner seems to be agitating in the PCDU, if the sub hopper isnt working would not there be a code?
            i want to lean towards changing the PCDU,
            any suggestions? thanks
            If you understand correctly, the toner from the bottle to the PCDU, is transported correctly.
            But, the device indicates that "No toner"?


            Could it be that the hopper toner sensor is not responding correctly? The sensors are the same, exchange it with the one of another color.
            "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

            Comment

            • davel
              Technician

              1,000+ Posts
              • Oct 2011
              • 1053

              #7
              Re: happy new year MP 307 Yellow not toning

              Originally posted by Pixtech Frameworks
              Is it for printing only?? Or print and copy as well???

              Comment

              • digicor
                Service Manager

                1,000+ Posts
                • Jul 2008
                • 1134

                #8
                Re: happy new year MP 307 Yellow not toning

                it is copying in black only but not printing in blk only
                ill get to it today or tomorrow and report back

                Comment

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