IM C8000

[T911]

I can't get the f----n front door open to access the fuser, transfer and reg area. Is there a secret to this or am i missing something. Never had this problem b4. How is the client supposed to take a jam out. Thanks

[slimslob]

Re: IM C8000

The only front door is the one you open for changing toner. To access the paper path you have to pull OUT the drawer. If the drawer unit will not pull out you may have a failure in the drawer unit lock, often caused by turning off while in cycle, drawer unit lock is there to prevent opening the drawer while paper is running through it. Procedure is fully covered in the service manual.

[Daniel_B81]

Re: IM C8000

I can't get the f----n front door open to access the fuser, transfer and reg area. Is there a secret to this or am i missing something. Never had this problem b4. How is the client supposed to take a jam out. Thanks

Like Slimslob said, but could start with the obvious that i bet is far too easy to miss if new to these machines, if it is the same as Pro C5200 you have to open the lower left door where the waste unit is located, there is a button there that needs to be pressed to be able to open the front drawer.

[davel]

Re: IM C8000

Like Slimslob said, but could start with the obvious that i bet is far too easy to miss if new to these machines, if it is the same as Pro C5200 you have to open the lower left door where the waste unit is located, there is a button there that needs to be pressed to be able to open the front drawer.

[Gift]

Re: IM C8000

Yes there is a "failsafe procedure" if the locking machanism refuses to open / I saw it years ago with a Pro Cxxx and it's probably explained in the SM / I can't recall the exact steps anymore.

[T911]

Re: IM C8000

Great thanks guys. I did press that button in the waste arra and it worked.

[slimslob]

Re: IM C8000

Was the jam you needed to remove caused by some type of power failure? That could cause the engine to halt immediately with the some component not in its home position.

[T911]

Re: IM C8000

No idea wasn't at the location when it happened. No mention of power failure

[Babujoseph]

Re: IM C8000

Like Slimslob said, but could start with the obvious that i bet is far too easy to miss if new to these machines, if it is the same as Pro C5200 you have to open the lower left door where the waste unit is located, there is a button there that needs to be pressed to be able to open the front drawer.

Great