Two readers in SOP screen IMC range

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  • huberto233
    Technician
    • Nov 2008
    • 40

    #1

    Two readers in SOP screen IMC range

    Hi


    Have you ever worked on a project where you were asked to connect two different readers to new SOP panels? The concept involves integrating an already operational Mifare reader while also incorporating a biometric reader . I asked customer to get VID/PID configured just in case. Furthermore, there is Papercut software installed, which previously functioned with Java embedded. However, due to Ricoh discontinuing Java support, all operations must now be performed via SOP, and the readers need to be connected directly to the panel (previously connected to the controller).
    So Mifare works no issue but customer struggles to get biometric which simply just works as USB keyboard device

    It is IM C range IM C400 to be precise but other devices on site too

    Many thanks for any answers
    T.
    Network+,
  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1125

    #2
    Re: Two readers in SOP screen IMC range

    IMC is ricohs new product line. ricoh tech support should be able to help you with the issues. as i stated, they SHOULD, but no guarantees...

    Comment

    • Sashko
      Trusted Tech

      100+ Posts
      • Oct 2009
      • 110

      #3
      Re: Two readers in SOP screen IMC range

      I'm not sure that is possible to use two card readers on one SOP simultaneuosly.
      See screenshot from SOP on IM C3000CardReaderSetupSOP.jpg

      Comment

      • TonerMunkeh
        Professional Moron

        2,500+ Posts
        • Apr 2008
        • 3865

        #4
        Re: Two readers in SOP screen IMC range

        You can still order Java cards for the IMC400, I've got a shitload on order. If it makes life any easier for you, do it that way. D3GF5032.
        It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

        Hit it.

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36880

          #5
          Re: Two readers in SOP screen IMC range

          If your dealership has potential sales depending being able to offer this feature, contact sales support. If enough machines are involved, they will have engineering write a Custom firmware.

          Comment

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