Ricoh Pro C7210sx operation panel

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  • mita
    Technician

    50+ Posts
    • Sep 2010
    • 87

    #1

    Ricoh Pro C7210sx operation panel

    My operation panel touch screen not responding. Tried reboot several times no luck and checked connections.
  • kevslane
    Technician
    • Mar 2017
    • 24

    #2
    Re: Ricoh Pro C7210sx operation panel

    Have you tried loading the SOP firmware onto the screen?

    Sent from my SM-A526B using Tapatalk

    Comment

    • mita
      Technician

      50+ Posts
      • Sep 2010
      • 87

      #3
      Re: Ricoh Pro C7210sx operation panel

      no not yet will this today

      Comment

      • GIUBOSS
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2013
        • 1382

        #4
        Re: Ricoh Pro C7210sx operation panel

        Have you tried disconnecting from the network? Or shut it down using the special shutdown procedure used for maintenance?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36807

          #5
          Re: Ricoh Pro C7210sx operation panel

          Originally posted by GIUBOSS
          Have you tried disconnecting from the network? Or shut it down using the special shutdown procedure used for maintenance?
          I have had exactly 1 touch screen problem with a SOP. That is exactly how I cleared it.

          Comment

          • RG1964
            Technician

            50+ Posts
            • Jul 2009
            • 56

            #6
            Re: Ricoh Pro C7210sx operation panel

            Is the screen not working or the touch part?
            The touch part is the USB connector at the back of the screen.
            Get's disconnected if they rotate the screen much.

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