Ricoh C305 SC491-00

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  • Jinn
    Technician

    50+ Posts
    • May 2023
    • 90

    #1

    Ricoh C305 SC491-00

    Hi,

    Ricoh Aficio C305
    Error Code : SC491-00

    I have checked cables. Replaced Drum/Dev Unit, Replaced Transfer Belt Unit. High Voltage board also replaced. Still error is same. what else can be the reason?Toners are seated properly but it is also giving TONERS ARE NOT SET PROPERLY.

    Any solution?
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2447

    #2
    Re: Ricoh C305 SC491-00

    @Toner set error:

    The toner chip detection spring-contacts might be bad - there are 4 terminals sharing a pcb located on the hopper backside.

    It's also possible that there's toner spilling at the hopper area causing both issues with the bottle detection and HV SC491 due to voltage leakage.

    Comment

    • DRichard
      Trusted Tech

      250+ Posts
      • May 2008
      • 482

      #3
      Re: Ricoh C305 SC491-00

      Originally posted by Jinn
      Hi,

      Ricoh Aficio C305
      Error Code : SC491-00

      I have checked cables. Replaced Drum/Dev Unit, Replaced Transfer Belt Unit. High Voltage board also replaced. Still error is same. what else can be the reason?Toners are seated properly but it is also giving TONERS ARE NOT SET PROPERLY.

      Any solution?
      Perhaps this will help? (It can be found on the TSRC site)

      D117/D118 – 012 REISSUE, rfg065965
      "Enjoy every sandwich."

      -- Warren Zevon

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36887

        #4
        Re: Ricoh C305 SC491-00

        Why did you replace the ITB unit when the service manual says Paper Transfer?

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8105

          #5
          Re: Ricoh C305 SC491-00

          Originally posted by Jinn
          Hi,

          Ricoh Aficio C305
          Error Code : SC491-00

          I have checked cables. Replaced Drum/Dev Unit, Replaced Transfer Belt Unit. High Voltage board also replaced. Still error is same. what else can be the reason?Toners are seated properly but it is also giving TONERS ARE NOT SET PROPERLY.

          Any solution?

          I would start by removing all the PCDU, PTR, fuser & transfer belt unit then vacuum / air blow out all stray toner from inside the machine especially the rear of the toner bottles. Clean the Density sensors, reassemble all parts then update the firmware.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

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