Ricoh MP 2554 installed a fax memory card.

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  • COPIERMAN
    Senior Tech

    500+ Posts
    • Jun 2009
    • 559
    #1

    Ricoh MP 2554 installed a fax memory card.

    Hi eveyone

    I had a customer that uses the Lan fax driver to send their faxes from computer. they have some big files and that would cause it to run out of memory. So here at my office. I bought a expanded memory card and install it. Now manual says when it is installed can do 4400 pages. So, I try it and getting same problem can watch percentage go down and the says running out of memory. Is there a way to check memory on board and is there a setting I need to change in order for it to see memory card.

    Thanks in advance for your help.
    Tags: card, fax, installed, memory
    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1742
      #2
      Re: Ricoh MP 2554 installed a fax memory card.

      Originally posted by COPIERMAN
      Hi eveyone

      I had a customer that uses the Lan fax driver to send their faxes from computer. they have some big files and that would cause it to run out of memory. So here at my office. I bought a expanded memory card and install it. Now manual says when it is installed can do 4400 pages. So, I try it and getting same problem can watch percentage go down and the says running out of memory. Is there a way to check memory on board and is there a setting I need to change in order for it to see memory card.

      Thanks in advance for your help.
      I tried to search on the SM, but for an in-depth search it took me too long, try with sp 7-836-001, display the total size available for the controller (provided it is shared) otherwise try with sp990 and see if you find it something

      but if the customer has to send the holy bible via fax, shouldn't he send it with ups first?....(LOL)
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3944
          #3
          Re: Ricoh MP 2554 installed a fax memory card.

          Originally posted by luca72
          I tried to search on the SM, but for an in-depth search it took me too long, try with sp 7-836-001, display the total size available for the controller (provided it is shared) otherwise try with sp990 and see if you find it something

          but if the customer has to send the holy bible via fax, shouldn't he send it with ups first?....(LOL)
          Like it or not, large fax jobs are going to be with us for some time to come.

          A few years ago, I had a law office (with a fax server, but still used POTS lines) whose faxes frequently (as in daily) exceeded 100 pages. Their IT person told me they had some that were closer to 400 pages.

          It just depends on what type of customer you're dealing with.
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37351
              #4
              Re: Ricoh MP 2554 installed a fax memory card.

              About that 4400 pages provided by the 64MB of additional memory on the fax board, is it by chance buffer memory between the fax modem and the system page memory. If so, it might be that LAN Fax is sending pages faster than they can be transferred to the fax board and therefore filling the system page memory. Might require contacting Ricoh to find out.

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1742
                  #5
                  Re: Ricoh MP 2554 installed a fax memory card.

                  Originally posted by slimslob
                  About that 4400 pages provided by the 64MB of additional memory on the fax board, is it by chance buffer memory between the fax modem and the system page memory. If so, it might be that LAN Fax is sending pages faster than they can be transferred to the fax board and therefore filling the system page memory. Might require contacting Ricoh to find out.
                  i check well the SM of fax board, actually, it shows you how to install it, but I haven't found an SP anywhere that can verify that it has actually been recognized (if not by using it), perhaps there is something under sp-990-report
                  Attached Files
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37351
                      #6
                      Re: Ricoh MP 2554 installed a fax memory card.

                      I wonder, did you order from Ricoh or what sounded like the right memory card from elsewhere to save money?

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