IMC4510 type m12 optional counter interface

[Keegan Chetty]

Hi Everyone,

Capture.JPGI have a new IMC4510 machine, the optional counter interface does not come with any harnesses, the service manual says to remove a connector from the main board and install it on the optional counter board, however, the problem I have is that there is no cable plugged into the machine where the cable supposed to be, there is also no spare cables anywhere nearby, I have attached the pic of where the service manual says the cable supposed to be, has anyone had this issue?

Thank you

[dalewb74]

Re: IMC4510 type m12 optional counter interface

might wanna add photos of the area of the machine. and photos of the counter. the ones that you are actually looking at, not the manual.

[Keegan Chetty]

Re: IMC4510 type m12 optional counter interface

might wanna add photos of the area of the machine. and photos of the counter. the ones that you are actually looking at, not the manual.

unfortunately I didn't take any pics and the client is a bit far from us so I just thought maybe someone came across it before I go back there, might be going back tomorrow will get some pics if I do

[TonerMunkeh]

Re: IMC4510 type m12 optional counter interface

On the 04's / IMC's there is a spare 13-pin connecctor loitering in the middle of that loom.

[Keegan Chetty]

Re: IMC4510 type m12 optional counter interface

On the 04's / IMC's there is a spare 13-pin connecctor loitering in the middle of that loom.

Correct, the current 4504's that the client has was installed with no issues.

[TonerMunkeh]

Re: IMC4510 type m12 optional counter interface

Does that mean there isn't on the 10's? I did see an IMC3000 a couple of weeks ago, the connector was further up on the left side of the controller box to the left of the IPU, I wonder if it's in the same place.

[Keegan Chetty]

Re: IMC4510 type m12 optional counter interface

Does that mean there isn't on the 10's? I did see an IMC3000 a couple of weeks ago, the connector was further up on the left side of the controller box to the left of the IPU, I wonder if it's in the same place.

Yes, I am just as puzzled, the 10's don't have the cable, we checked 2 machines just in case there was a factory default or something, but confirmed we are going back tomorrow, will get some pics of the inside and post them

[Keegan Chetty]

Re: IMC4510 type m12 optional counter interface

Yes, I am just as puzzled, the 10's don't have the cable, we checked 2 machines just in case there was a factory default or something, but confirmed we are going back tomorrow, will get some pics of the inside and post them

Hi All, please see pics attached, you will notice there are no spare cablesScreenshot_20231122_095754_Gallery.jpgScreenshot_20231122_095750_Gallery.jpgScreenshot_20231122_095745_Gallery.jpg

[TonerMunkeh]

Re: IMC4510 type m12 optional counter interface

There is something that looks like a spare connector where I have highlighted, it looks at a funny angle to the others.

Screenshot_20231122_095750_Gallery.jpg

[Keegan Chetty]

Re: IMC4510 type m12 optional counter interface

There is something that looks like a spare connector where I have highlighted, it looks at a funny angle to the others.

[ATTACH=CONFIG]60578[/ATTACH]

I checked that, all the cables are plugged in there..its a bit more visible on the other pics

[TonerMunkeh]

Re: IMC4510 type m12 optional counter interface

I've also just had a look in the service manual too. How bizarre. I shall ask some questions.

[Keegan Chetty]

Re: IMC4510 type m12 optional counter interface

I've also just had a look in the service manual too. How bizarre. I shall ask some questions.

That will be awesome thank you

[Oze]

Re: IMC4510 type m12 optional counter interface

That will be awesome thank you

Of course you've lodged a Ricoh case for advice right?

[Keegan Chetty]

Re: IMC4510 type m12 optional counter interface

Of course you've lodged a Ricoh case for advice right?

Option A was checking here, option B is now to do exactly that

[slimslob]

Re: IMC4510 type m12 optional counter interface

Option A was checking here, option B is now to do exactly that

And two days lost